The driver came far too early, the open vehicle was okay but I was in constant fear our luggage would drop off. In hindsight I should simply have bought the ticket myself and take a grab taxi to the bus station. More comfortable, less waiting time, much cheaper.
The shuttle bus never picked me up. I had to contact them to find out where they were. They sent a taxi, who asked me for payment as he was not informed the ride had been paid. When we reached the Thai Border crossing, I was held up and the bus left me there! I had to call a taxi to get to the bus station. I still have not heard back about reimbursement of the taxi.
The bus did not stop at the Bus station in Nong Khai. We had to get out at the border in Thailand. Thanks a lot for to pay more than double price as the normal Price at the Bus Station.