The mini van departured 50 min late and in the end the delay was even bigger. The van was a bit older (compared to the pictures at their websites) and was designed for 14 passangers, but there were 16 seats. It had almost no space for lugages, so the lugages were all around the bus. Otherwise ok, the AC worked.
DIE REISEBEGLEITERIN WAR SEHR UNFREUNDLICH UND IM VERGLEICH ZU ANDEREN FAHRTEN RELATIV FAUL.
ZUDEM WURDE UNTERWEGS EIN SICH VERSPÄTENDER ASIATISCHER FAHRGAST AUFGENOMMEN, SODASS DER BUS WARTEN MUSSTE. WIR AUSLÄNDER MÜSSEN 20 MIN VOR ABFAHRT DA SEIN. WARUM GILT DIES NICHT AUCH FÜR ASIATEN?
The journey was quicker than initially expected, communication was great from the staff on board. We were provided with a complimentary snack and a bottle of water and there was a 10 minute toilet stop. Overall very good.
I had booked the trip with the large size bus, bus when I arrived at the station the large size bus had been changed to s small mini bus due to low seat sales. I certainly do understand the need to switch to a smaller size bus and I was offered 3$ off the ticket price, but the seating in the bus was incredibly narrow. I am a taller person and I could not sit straight up in the seat. During a 3.5 hour bus ride this is unbearable. If and when you change to smaller size mini buses, please use a mini bus offering the same level of comfort as the bigger buses.