Etwas kompliziert gemacht. Wir haben die Tickets online gekauft und sind zum Schalter nur um zu fragen ob wir richtig sind und mussten dann 4rm zahlen (nicht viel umgerechnet aber unnötige Kosten) weil ie Tickets ausgedruckt wurden obwohl wir die Tickets online hatten, mit qr Code zum scannen. Wir mussten dann aber nochmal umsteigen, was bei der Buchung nicht stand. Die Fahrt hat länger gefauert als angegeben und zwar sind wir 6,5 Stunden gefahren statt 5. es war aber super gemütlich und eine entspannte Fahrt. Man muss sich dran gewöhnen das hier auch Busse überholen und mal gerne sehr schnell fahren.
Took 8 hours instead of 4 but there was a lot of traffic. One stop for toilet in a hole in the ground which was unpleasant. But all in all very comfortable.
I was surprised with the amount of space of the seats and how comfortable they were. I think it was the best bus I had ever taken according to comfort. They even had a screen for movies or games but, sadly, they did not work during the entire ride.
The bus does stop at one point for buying food and toilet break.
I have to give only 4 stars though because the 5h ride ended in a 8h one. The bus arrived late to the station and then with the traffic it only kept on delaying. We ended up arriving at KL around 20:00 when we were supposed to arrive at 16:30. Best advice to take the bus from Butterworth instead of Penang as the traffic getting out of it it's terrible at that only took around 2h so avoid that and go to Butterworth instead (and get some food for the ride or you might starve if you get stuck in traffic too).
Comfy bus, took just over an hour longer than it was meant to. The coordinate information for pick-up location on the ticket was incorrect so ask around to get to the correct place.
Bus departuted without me because the shuttle from Geirgetown was way to late. I had to wait 90min on the terminal to take the next bus. Just a waist of time because the people on the desk werent abme to organize a Shuttle.