the bus dropped us off 2 km on foot from the Prachuap station where it was supposed to stop, along the main road. we were with 3 children and there was no taxi nearby
The journey and vehicle was very comfortable. They even provided complementary snacks and meal during the journey. But the place where they dropped us in Bang Saphan didn't have any public transport as they told us earlier. They dropped us in the middle of the road. This was only hassle we faced.
You need to be more specific with directions to assist clients to locate the bus terminal check in desks which are located on the 1st floor of the building and there is insufficient signage to direct customers to these desks.
To find the boarding desk in Southern Terminal, was not easy, and to find the platform, you have to know, there are two sides with the same Nr. One for small and one for big busses