To find the Bus was a bit hard because it also has another plattform with the number 8. the bus was really good, and i felt safe as a woman alone. but they let you out on a big crossing which is not in rishikesh. it takes about 2h drive to reach the touristic part of rishikesh. there where also no taxis or online taxis available.
The bus was on time, seats were comfy, drivers were respectful, there were free water bottles for customers, we had a stop in a very good restaurant on the road and the bus actually arrived almost one hour earlier than planned.
I managed to booked same day, bus was on time and provided bottle of water
We were 20min delayed in my destination because of the traffic
We had 1 stop to use toilet and grab something to eat If needed
Overall good experience
Good ride nice stop in between for breakfast.
Only downside they drop you off the roadside before the town and you have to take a taxi to town center. Taxi was the same price as the bus ride sooo not bad :D
