JD
Juliana DWe booked a VIP bus from Ninh Binh to Cat Ba for 3:30 PM. After making the payment, we were told that departures were only available at 12 PM or 2 PM. We then wanted to cancel, but they assured us that the 3:30 PM departure would still work.
When we arrived at the office at the agreed time, a regular car showed up instead of the VIP bus we had booked. The car was supposed to transport 5–6 people, and it was absolutely not what we had paid for.
After more than an hour of arguing, during which I was even shouted at by staff, another car finally arrived. We were squeezed into it and taken to a bus.
The whole experience was incredibly stressful, unprofessional and disappointing. We arrived in Cat Ba much later than expected.
Definitely not the service we paid for. I would not recommend this company.
Från Ninh Binh till Dao Cat Ba, Buss Vip Limousine 28 + Vip 11, G8 Sapa Open Tour (G8 Sapa Open Tour), 15 nov. 2026
AP
Anne PWe were well taken care of from start to finish. Smooth connections.
Från Ninh Binh till Dao Cat Ba, Buss Express 29 + Sleeper Bus, Daiichi Travel, 9 nov. 2026
YL
Yiping LIt's bus + speedboat. The total time is nearly 6 hour, including 30min lunch time and waiting time (15-20min for the speedboat together with the other Daiichi group). However, the staff were great and did the good job to get us to the hotel. Despite the longer travel time, the overall was still great.
Från Ninh Binh till Dao Cat Ba, Buss Express 29 + Sleeper Bus, Daiichi Travel, 15 okt. 2026
GR
Gijs RWe booked expensive (50% over normal fare) VIP at 1600 and got mediocre bus at 13:15. Confusing late incomplete communication. A bit of refund received.
Från Ninh Binh till Dao Cat Ba, Buss Vip Limousine 28 + Vip 11, G8 Sapa Open Tour (G8 Sapa Open Tour), 14 okt. 2026
S
Stephan Unfortunately the experience with the Long Travel wasn't that good again, even tho it was better then the last time.
In advance we got different information about our pickup. Since the last pickup completely failed we were super insecure what to do. Even the request to the different agents to talk with each other and give the same information didn't work, both kept telling their own story. When the pickup time was reached there was no pickup again so we even more worried about the right pick-up location. In the end the pick up was 15min too late but everything worked out and we had a good trip to our destination
Från Ninh Binh till Dao Cat Ba, Buss Turist AC, The Long Travel (Du Lich The Long), 8 okt. 2026
LP
Lennard PPerfect Ride
Från Ninh Binh till Dao Cat Ba, Buss Limousine, Good Morning Cat Ba Bus (Good Morning Cat ba), 25 sep. 2026
EP
Evan PExcellent service and very helpful crew
Från Ninh Binh till Dao Cat Ba, Buss Express 29 + Sleeper Bus, Daiichi Travel, 16 sep. 2026
SP
Sarah PGreat Trip. Well organized. There was a major storm that caused the ferries to be stopped and their communication was great and they organized another method to get to catba Island and made sure everyone was taken care of. Also the buses were clean and comfortable.
Från Ninh Binh till Dao Cat Ba, Buss Limousine, Good Morning Cat Ba Bus (Good Morning Cat ba), 15 sep. 2026
PJ
Pauline JI got reschedule multiple times.
9:15 AM turns to 2:00 PM
Från Ninh Binh till Dao Cat Ba, Buss Turist AC, The Long Travel (Du Lich The Long), 18 aug. 2026
B
Benat We didn't arrive at the time we were supposed to arrive. Took us 2 more hours to get to cat ba.
Från Ninh Binh till Dao Cat Ba, Buss Express 29 + Sleeper Bus, Daiichi Travel, 21 juli 2026