KT
Karl TI was left at the Laos border and had to pay for a taxi. The bus’s departure time was changed from 1100 to 1130 at the station, meaning I was stuck waiting an hour and a half as advised to check in one hour early. When we finally arrived at the Thai immigration, the bus waited the entire time, taking about 20 minutes. At the Laos border, I was second in line and when I reached the window, the bus drivers assistant, who didn’t speak English, simply looked at me and walked away. One of the taxi drivers behind me told me my bus was leaving now. I had only been there five minutes. It’s impossible to clear immigration in five minutes. I even had an e-visa letter of approval to speed things up. I ended up paying 400 baht (£9) for a taxi into Vientiane. Even if I had been first in line, it would still have taken more than five minutes. They take your passport and e-visa, send you to window three for your photo to be taken, and then process everything. Being second in line means you’re looking at 15-20 minutes minimum.
De Udon Thani para Vientiane, Ônibus Ônibus, Naluang (Naluang), 23 de out. de 2026
K
Kiwi-guy_ynot@hotmail.com We were left at Lao border crossing, Needed to arrange a taxi to the hotel from the border.
De Udon Thani para Vientiane, Ônibus Ônibus, Naluang (Naluang), 23 de set. de 2026
JA
Joshua AGot left at the border entering Laos. If you need a visa on arrival, DO NOT take the 11am bus. When you arrive, the visa-on-arrival office will be closed for lunch and the bus will not wait for you. Wish this was something the bus company made customers aware of.
De Udon Thani para Vientiane, Ônibus Ônibus, Naluang (Naluang), 5 de set. de 2026
EL
Eckhard LI bought a bus ticket online (plus insurance) from Udon Thani, Thailand, to Vientiane, Laos. On August 8th the bus left on time. But at the Lao border, we all had to go through immigration. It took just a little longer for me as a foreigner, however, because of the bus driver's impatience, the bus left for Vientiane without me. Had to pay double to get to Vientiane with a private 'taxi' driver. Any chance for a full or partial refund, since my trip was insured?
Eckhard Lambers
De Udon Thani para Vientiane, Ônibus Ônibus, Naluang (Naluang), 13 de ago. de 2026
OW
Oscar W12go stole my money and didn't give me a ticket. this is a scam site.
De Udon Thani para Vientiane, Ônibus Ônibus, Naluang (Naluang), 18 de jul. de 2026
DR
Daniel RNice trip between Udon and Vientiane. Thanks to 12GO, lot of information and no stress !! Thank you !!
De Udon Thani para Vientiane, Ônibus Ônibus, Naluang (Naluang), 11 de mai. de 2026
CM
Christine MBe prepared to be left at the border. I already had my visa and my digital arrival card completed days before, but wasn’t able to get through customs in 15 minutes so the bus left me.
De Udon Thani para Vientiane, Ônibus Ônibus, Naluang (Naluang), 26 de mar. de 2026
K
Kimberly The drivers were so mean and unsympathetic. I will never ride with this company ever again.
De Udon Thani para Vientiane, Ônibus Ônibus, Naluang (Naluang), 20 de mar. de 2026
YS
Yuya SA bit late compared to arrive expectation time
De Udon Thani para Vientiane, Ônibus Ônibus, Naluang (Naluang), 12 de mar. de 2026
MS
Manfred SWrong Information about the terminal number,we arrived according to the Information be given at 10am ,the bus arrived 10.45am.Bookin on the terminal is less then half price.
De Udon Thani para Vientiane, Ônibus Ônibus, Naluang (Naluang), 24 de jan. de 2026