RS
Romain SOverall good, even though the departure was confusing and almost 1 hour later than planned.
The driving was quite fast.
Main issue was that I was sitting above the left back wheel and whenever the bus was taking a turn, I could hear the wheel touching the floor just below my feet, which was quite scary. I hope it will be fixed.
Sapa — Ha Giang, Minivan Limousine 13, Luxury Van Limousine (Luxury Van Limousine), 10 mar 2026
VS
Volker SStarted one hour too late. Paying a "Luxury Van" at the end was a local bus with a bit better seats - I don't have problems generally with local buses or frequent stops collecting local people, it's more interesting and environmentally more sustainable - but then charge me local prices. Driver was quite rude, stopping a lot for getting food, talking with his mobile phone, smoking... finally we got out before reaching last station and walking to our hotel. Couldn't stay longer in that Bus.
Sapa — Ha Giang, Minivan Limousine 13, Luxury Van Limousine (Luxury Van Limousine), 25 lut 2026
KJ
Kirstie JDriver made many personal errand stops. Drove very erratically making me feels really sick. The stop over for bathroom break had a pig kept in horrible conditions, in a tiny cage it couldn’t even turn around in.
Sapa — Ha Giang, Minivan Limousine 13, Luxury Van Limousine (Luxury Van Limousine), 7 lut 2026
AL
Ayra LThe bus arrived 1.5h late. There was no toilet on the bus and we only had one toilet break after 30mins of driving…
(Sapa - Ha Giang)
Sapa — Ha Giang, Minivan VIP9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 16 lut 2025
LP
Looman PI was so impressed with the kindness of the driver Phuc and his assistant on the bus 23F-00268 from Sapa to Ha Giang in 12 dec 2024. My father got car-sickness and their help was marvelous. Thank you so much. We will definitely use Ket Doan Travel again and highly recommend others to use this car.
Sapa — Ha Giang, Minivan Limousine 16, Ket Doan Travel (Kết Đoàn), 18 gru 2024
HH
Hwa HThe chairs were broken and the bus wasn't the one we booked. We were very disappointed with the condition of the bus. The one positive thing was that the driver got us there safely.
Sapa — Ha Giang, Minivan Limousine 16, Ket Doan Travel (Kết Đoàn), 23 maj 2024
MS
Mikkel SIt came late and it Said on the website that the trip would take 5h 20m but it ended up taking closer to 6h 45m
Sapa — Ha Giang, Minivan VIP9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 14 mar 2024
TL
Thijs LThe vehicle was nice, but the driver kept beeping his horn at everything he saw. He also took 1,5 hour longer than the trip should have cost.
Sapa — Ha Giang, Minivan VIP9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 6 paź 2023
GP
Gina PI had booked a VIP 14 seater bus. Instead, it was a normal bus and the lady at the bus terminal in Sapa refused to reimburse me and 4 others who’d booked the same ticket as I for what we paid extra.
Sapa — Ha Giang, Minivan VIP9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 17 lip 2023
RV
Roxanne VBus was an hour late, but for the rest it was a decent experience.
Sapa — Ha Giang, Minivan VIP9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 6 maj 2023