MK
Michał KCiężko było zasnąć, bo całą trasę bardzo trzęsło i rzucało na boki.
Sapa — Hanoi, Autobus Single Cabin, Sao Viet, 30 lis 2025
AK
Agnieszka KCzysto, sprawnie i na czas
Sapa — Hanoi, Autobus VIP 22, Daiichi Travel Tours (Daiichi Travel Tours), 12 wrz 2024
IV
Iris VOn time, safe driving, clean cabins, good value for money
Sapa — Hanoi, Autobus Lower Double Cabin, Sao Viet, 30 paź 2026
TL
Teresa L1. It’s not allowed for passengers to go to the toilet on the way to the destination.
2. Driver drove too fast from Sapa to down hill which made us feel very uncomfortable.
Sapa — Hanoi, Autobus Single Cabin, Sao Viet, 29 paź 2026
TD
Tina DWe departed approximately 45 minutes late and made a lengthy stop due to a tire problem. This seemed to have been only superficially solved, as a rear wheel had simply been swapped with a front wheel. The bus then stopped about four more times along the route without any explanation. When it stopped again for 20 minutes just before Hanoi, and we pointed out our connecting bus so we wouldn't miss it due to the delay, nobody seemed to care. Furthermore, it didn't stop at the exact address in Hanoi that had been provided. The only positive aspect was the onboard toilet, which was essential since there were no stops to disembark.
Sapa — Hanoi, Autobus Single Cabin, Sao Viet, 26 paź 2026
KS
Kyriakos SEverything was fine.i didn't have any problem
Sapa — Hanoi, Autobus Lower Single Cabin, HK Buslines, 25 paź 2026
LH
Liam HThe driver didn’t stop for 3.5hrs for a toilet break. No one should have to wait so long for a toilet break on such a “premium” service.
Everything else about the bus was good, comfortable, entertainment, charging ports and privacy.
Sapa — Hanoi, Autobus Lower Single Cabin, HK Buslines, 23 paź 2026
M
Marine We were 1 hour and 45 minutes late; the bus wasn’t very comfortable
Sapa — Hanoi, Autobus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), 23 paź 2026
HS
Hayley SThe bus was great and very comfortable. However, the no-food rule is difficult for a 7+ hour journey especially when even small snacks like nuts aren’t allowed.
The communication around breaks could also be clearer. Our driver told us we only had two minutes at a food stop, but we ended up staying for around 30 minutes. Some passengers bought snacksonly to be told when boarding that they couldn’t eat them on the bus.
If food isn’t allowed, clearer communication about when and where passengers can eat would be helpful, as seven hours is a long time to go without food.
Sapa — Hanoi, Autobus Single Cabin, Sao Viet, 22 paź 2026
FE
Ferenc EThe seats are not for tall people, I am 175 cm and I didn't really have space for my legs. The driver was aggressive when I asked him whether I can get off the bus earlier because there was a stop before the final destination and it would have been easier for me to go home from there and he shouted at me like what am I thinking...
Sapa — Hanoi, Autobus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), 20 paź 2026