M
Mohammad Its too much bad experience Driver left me on the Road at due to Immigration time he shouted on my wildly .. and he left me in the rain on the road and ran away .. How they are allowed to Carry international Guest while their Driver has zero knowledge of English ( uneducated Driver ) and i noticed they also carry Big parcel sacks inside the Van while Van is only for Passengers .. No WIFI .. No Stops from starting till Immigration gate (3-4 Hours Journey ).. Its really a scam with me . i will never recommend this company ( I Home Transfer an also will never take services on 12Go ..
Saigon Office — Phnom Penh, Autobus 1 klasa z miejscami do spania, iHome Transfer (iHome Transfer), 15 wrz 2026
P
Paul Good trip, really comfortable. Strong recommendation
Saigon Office — Phnom Penh, Autobus Luksus, Long Phuong Cambodia, 6 wrz 2026
K
Karen Driver was great. But the hostess was not helpful at all.
Saigon Office — Phnom Penh, Autobus Seater 36, Airbus, 4 wrz 2026
KH
Kirk HReally good service, dont need to pay anything if you are visa free
Saigon Office — Phnom Penh, Autobus VIP 20, Phuong Heng, 4 wrz 2026
SN
Sofia NVery comfortable journey and a great experience overall. The staff were friendly and helpful, explained everything and guided us through the border. Everything went smoothly, we departed on time, and the trip was very well organized. Food, drinks and coffee were provided during the journey, which was a nice touch. Would definitely recommend!
P.S. The only small issue was that it was quite cold inside due to the air conditioning. Blankets would be a nice addition for passengers who get cold.
Saigon Office — Phnom Penh, Autobus Seater 36, Airbus, 2 wrz 2026
EY
Eziz YIt was a bit cold in the bus. Guide was rushing us every stop.
Saigon Office — Phnom Penh, Autobus Luksus, Long Phuong Cambodia, 31 sie 2026
G
Gabriela This was my second time traveling with this company. On my first trip, everything went smoothly, but unfortunately, this time I was quite disappointed.
They advertise Wi-Fi on the bus, but there was no Wi-Fi at all during the entire 7-hour journey. I was counting on having internet to work along the way, especially since I had Wi-Fi on my previous trip with them.
I also missed the water bottle they provide to travelers on my first trip, so I was expecting to receive one this time, but unfortunately, I didn't.
The biggest issue for me was the additional $10 fee for border assistance. My trip was from Ho Chi Minh City to Phnom Penh. The company collects your passport and the $10 fee while you're still on the bus, before you even reach the border. They don't give you the option to handle the visa/border process yourself, even though you are perfectly able to do it on your own.
I understand charging for an assistance service if a passenger chooses to use it, but in this case, the service is mandatory because they don't allow you to do the process independently. In my opinion, if I'm paying for a bus ticket from Ho Chi Minh City to Phnom Penh, I shouldn't be forced to pay an additional $10 for a service I don't need or want to use.
Overall, I expected a similar experience to my first trip, but unfortunately, this time it wasn't as good.
Saigon Office — Phnom Penh, Autobus Premium 25, Capitol, 28 sie 2026
RM
Ross MVery comfortable vehicle. Driver was pleasant . Bus was very clean
Saigon Office — Phnom Penh, Autobus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), 22 sie 2026
AP
Aasish Pthen let me order and tell me to pay for your visa) cash I try to pay on my credit card and nobody accepted it
Saigon Office — Phnom Penh, Autobus Sleeper Bus, Danh Danh Express, 11 sie 2026
MJ
Mandel JSmooth but no wifi on board. no connection when i cross the border until i was dropped.
Saigon Office — Phnom Penh, Autobus Luksus, Long Phuong Cambodia, 7 sie 2026