MS
Marc SMy headrest wouldn't stay in place; it kept sliding down my neck, forcing my head to tilt forward. Sometimes it would slip even lower, making it extremely uncomfortable. I endured this for four hours, and I’m still sore from it. I didn't see anyone during the entire trip—there was no one I could turn to.
Bangkok — Nakhon Ratchasima, Autobus VIP 21, Nakhonchai 21 (นครชัย 21), 4 wrz 2026
SN
Steven NEasy to book. We had to change the coach to an earlier one and arrived nearly one hour ahead of schedule!
Bangkok — Nakhon Ratchasima, Autobus Autobus, Air Korat Pattana, 22 sie 2026
W
Wolfgang ✔️
Bangkok — Nakhon Ratchasima, Autobus Express, Cherdchai Tour (เชิดชัยทัวร์), 20 cze 2026
TA
Tim AI was not dropped of at Bus Terminal 2, but at "Terminal 21", a shopping mall...
Bangkok — Nakhon Ratchasima, Autobus Autobus, Air Korat Pattana, 15 kwi 2026
NJ
Nattaon JThe bus came quite late. The bus services is just average. The coordination between bus company and 12Go is quite horrible. Both of them said not their responsibility.
The website did not allow me to select a seat during booking. Upon contacting the bus company directly, they informed me they have no record of my booking and stated that seat selection is mandatory via the website.
I tried to connect 12Go serveral time but super delayed response. I was not confident in the booking thus i planned to cancle. I have attempted to process a refund through 12Go website five times, but the system fails to complete the request.
When I reported this to 12Go, staffs cannot help anything.
Bangkok — Nakhon Ratchasima, Autobus Autobus, Air Korat Pattana, 8 lut 2026
LB
Lars BIn my experience was the lady of the bus not that friendly. I didn't get seated in the seat i chose.
Bangkok — Nakhon Ratchasima, Autobus VIP 21, Nakhonchai 21 (นครชัย 21), 18 sty 2026
SN
Steven NPerfect! On time departure, on time arrival - water and snack provided!
Bangkok — Nakhon Ratchasima, Autobus Express, Cherdchai Tour, 13 gru 2025
SU
Sergei UWe've used this bus company twice as tourists, and everything was fine. A normal journey, a good bus, and on schedule.
Bangkok — Nakhon Ratchasima, Autobus VIP 21, Nakhonchai 21 (นครชัย 21), 1 gru 2025
MF
Michael FThis bus as not in as good a condition as previous trip. The suspension was quite rough.
Bangkok — Nakhon Ratchasima, Autobus VIP 21, Nakhonchai 21 (นครชัย 21), 15 lis 2025
KB
Kamila BGreat ride, but was on time, clean and comfortable.
Bangkok — Nakhon Ratchasima, Autobus Express, Cherdchai Tour (เชิดชัยทัวร์), 10 sie 2025