At Lanta Vacation

크라비 부두에서 2시간이나 기다려야 했는데, 더운 날씨에 너무 오래 기다려야 했어요.

운전기사 콩 씨는 매우 친절했고 저희를 잘 돌봐주셨습니다. 정말 감사합니다.

운전기사는 태국 기준으로는 비교적 시간을 잘 지켰습니다. 호텔에서 바로 픽업해서 새 호텔 리셉션에 내려주었습니다.

꼬야오야이로 가는 교통편에 대한 자세한 설명이 전혀 없었습니다. 밴과 스피드보트를 이용한 3시간 이동이라고 광고했지만, 실제로는 에어컨도 제대로 작동하지 않는 밴 안에서 3시간을 보낸 것 같았습니다. 페리를 타고 크라비 방향으로 이동하는 동안에도 교통 체증에 시달리다가 스피드보트 선착장에 도착했습니다. 스피드보트 자체는 순조로웠지만, 전반적으로 승객 친화적인 서비스는 아니었습니다.

픽업은 정시에 이루어졌고 배도 잘 탔습니다. 다만, 배 안의 에어컨이 너무 추워서 사람들이 수건으로 몸을 감싸거나 10분 정도 타다가 밖으로 나가 앉는 모습이었습니다. 그 외에는 모든 것이 좋았습니다.

안타깝게도 1시간 30분이나 늦었는데, 밴이 너무 느리게 움직였던 것 같습니다. 게다가 호텔이 시내에서 너무 멀리 떨어져 있어서(란타 올드타운, 사실은 섬의 중심가?!) 300 BHT를 현장에서 추가로 지불해야 했습니다. 이렇게 울퉁불퉁한 환승은 처음이었습니다. 차에 짐이 너무 많았거든요.

예정 시간보다 약 15분 늦게 픽업되었는데, 여기서는 흔한 일이니 걱정하실 필요 없어요! 혹시라도 문제가 생기면 언제든지 고객센터로 전화하시면 됩니다. 에어컨이 빵빵하게 나오는 미니버스를 타고 이동했고, 주유소에서 10분 정도 화장실에 다녀왔어요. 도착은 30분 정도 늦었는데, 운전기사분이 조금 빨리 달리시긴 했지만 안전운전이었습니다. 이 투어 정말 추천해요 :)

호텔에서 정시에 픽업해 주셨습니다. 운전기사분도 매우 친절하고 안전운전을 해주셨습니다. 목적지에 도착해서도 호텔까지 데려다 주셨습니다. 모든 면에서 완벽했습니다.

이동 서비스는 훌륭했고 매우 편안했습니다. 기대 이상으로 만족스러웠어요. 운전기사님은 호텔에 정시에 도착하셨고, 매우 조심스럽게 운전해 주셨습니다. 주유소에 들러 화장실도 다녀오셨어요. 덕분에 꼬란타 숙소에 예정된 시간에 맞춰 도착할 수 있었습니다. 추가 비용도 전혀 없었습니다. 이 교통편 정말 최고였어요!

아오낭에 있는 호텔에서 꼬란타에 있는 호텔까지 이동하는 교통편을 예약했습니다. 꼬란타에서 운전기사가 한 여행사에 들렀는데, 호텔까지 데려다주는 데 1인당 100바트를 추가로 내야 한다고 했습니다. 버스에 타고 있던 다른 승객은 200바트를 더 내야 했는데, 예약 내역에는 전혀 언급이 안 되어 있었네요!

저는 운전사와 다른 손님 사이에 작은 좌석이 있습니다. 정말 불편했습니다.

Everything worked out just Fine!

Excellent. But the airport staff outside the front told me gate 6 doesn't exist and I need to wait in a different location. So I was almost late. Perhaps worth informing

We literally had our suitcases all over our heads, in the corridors blocking the exit. The most unsafe transfer I have ever had. I was scared for the safety of my son and me, most of all in the ferry, as I knew that if anything happened, there was no way out of the vehicle, because of all the suitcases blocking every exit. The company should book more vehicles to accomodate customers and not juggle with their safety for profit. Terrible experience.

Everybody, including ourselves, were picked up in Ao nang, but we, my wife and I , for some misterious reason, were charged an extra THB200, which we had to pay in cash to the driver on arrival to Koh Lanta. Did'nt get much joy or a logical explanation after enquiring online about this. Needless to say, we won't be using the same service again.

Transfer was efficient and easy, the driver was late by an hour which set us back a little but the bus, ferry and journey as a whole was great. I whatsapped the company as the PDF said to be there an hour before and they said the bus would arrive at a certain time, and then the bus was much later, this was slightly frustrating but not a major issue.

Extra fees asked despite the « from all hotels » at Koh Lanta and «to all hotels » at Ao Nang. We had to add 400baht per person !!

Friendly Driver, reliable pick Up, smooth ride

Wait super long in bus station and we switched 3 times the van … the worse is the driver (I think nobody told him) didn’t want to drive me to the hotel however the staff in the bus station suggest me to pay more for drop me off at my hotel instead of the mc Donald’s … the poor driver didn’t speak English it was hard to convince him to drive people, who paid more, to their hotel

Friendly driver . Car was compleate and Ride ok . We booked back drive too.

Mr Kong was very careful and kind with everybody for us to be confortable and he drop us off 1 by 1 properly and in time ! Thanks a lot mister Kong

Everything smooth, very recommended.

Pick up was in the 30 min scheduled, very nice modern bus with plenty of space. I was sitting in the back and had enough leg room while I am 1.93cm. Driver drove great although taking it a bit slower wouldn't mind me personally. We arrived 30m earlier than planned so that was great!

It was too hot in the car. We could not go to toilet. There was not enough space for the luggage.

Overall the trip was satisfactory, but our van came about 20 minutes before the given time, which is why we had to rush to catch it. Additionally, we had to wait about an hour at a transit station, because we needed to change to another van. In the end, we arrived an hour late, because the driver had to drop off people in a completely different place. The comfort was decent though.

Everything went well.👍

The company communicated well on where to meet for pick up with an easy to follow picture. They let us know when the vehicle was there and were available for questions. The drive itself was comfortable, very affordable, and safe! I was a solo rider, so safety and communication are very important for me, I highly recommend using this service and will use them again in the future!

Van was way over packed had people sitting on each other in the front seat and bags piled up everywhere in between the seats I was in the back and had two suit cases piled beside me plus my bag on my lab which was just a small backpack then three bags piled on the floor in front of me I could not get out without everything being moved for me was way over packed

nicest driver ever!

Speedy, efficient and reasonably comfortable.

The operator arrived more than half hour late to pick up us.

Very good travel experience. The driver was on time and professional.

The trip was smooth. Not very crowded in the van, so plenty of room for my giant suitcase. I paid another 200 Baht for the luggage before getting on the bus. We waited for about 1.5h for the boat, which then took another 1.5h to get to Koh Samui. It was difficult to bring the luggage when boarding because of the staircases. But getting off the boat was smooth (I don't know why there was no ramp when we were boarding). Although the website does not show the option of transferring to the hotel at Koh Samui, you can directly pay 150 Baht for that service at the bus terminal of Krabi. It would be better if it is stated on this website because I spent a while to find hotel-to-hotel transfer.

all good and on time, responsive, baggage was undamaged.. i recommend

Pick up bit late ! but great ride door.to.door will use again 😎

Mister Kong is an excellent driver and his family is very nice. They make everything to make you feel welcome. Top minibus too!!

Best bus driver ever, helped with our bags and even stopped at 7/11 to get some snacks for the drive. He got us there on schedule and was very sweet and a very safe driver

**Very Poor Driver Attitude & Unprofessional Service – 1/5 ⭐** I am very disappointed with the driver's attitude and behavior during this transfer. I was informed of the available pickup times and **specifically selected 3:00 PM**. However, the driver arrived at approximately **2:40 PM** and immediately started rushing us, showing an angry and irritated attitude. I calmly told him that we would be ready by the selected pickup time of 3:00 PM and that there was no need to worry. Instead, he told me that I should have been standing by from **2:30 PM**. If the driver expected passengers to be ready at 2:30 PM, this should have been clearly communicated in advance. It is unreasonable to select a 3:00 PM pickup time and then pressure passengers for not being ready 30 minutes earlier. The driver's attitude throughout the journey from **Phuket to Krabi** was also extremely unpleasant. Whenever we encountered traffic jams or traffic signals, he repeatedly **hit/slammed the steering wheel in frustration**. This was very uncomfortable to witness as a passenger and made me question his professionalism and emotional control while driving. I also noticed that **one of the seats in the front row was damaged**. However, this was not a major concern for us because **we were the only two passengers travelling as a couple**, so we had enough space and it did not affect our comfort significantly. I am mentioning it only as an additional observation about the condition of the vehicle. Overall, the biggest issue was **not the vehicle condition but the driver's attitude, lack of professionalism, and the way he treated us as passengers**. A professional driver should be respectful, patient, and calm, especially when transporting passengers on a long journey. **I would give the driver 1/5 and strongly recommend that the company investigate this driver's behavior and provide proper customer-service and professional driving training.** I do appreciate the **Phuket-to-Krabi transfer service itself**, as the service is convenient and useful for travelers. However, the driver represents the company, and this kind of attitude can seriously affect the customer's overall experience and confidence in the service. I hope the company takes this feedback seriously and ensures that future passengers receive a much more professional and respectful experience.

Everything smooth and comfortable

Smoothe ride. On time. One stop for food and bathroom. Great value. Would recommend. Went from Ao Nang to Kata

Black Tiger reduced the schedule without noticing

The service was excellent, with a very discreet and polite driver.

Terrible driver. He kept pumping the gas literally every second, instead of one steady flow.

Very nice driver. Hong i think he s called

Mr kong was very good man great service !

Everything went smoothly.Small bus with loads of luggage although people brought more luggage then they were supposed to.Nice driver and got us there on time.

12Go only provides estimates. A very unreliable booking site - will NOT use anymore

Meera was brilliant - very professional and very helpful!!

On time and a bit full with luggage.

Everything was perfect.