Got us to where we wanted to go, however concerning that the drive was drinking beers at each of the stops enroute to Hanoi from Sapa. At one of the toll stations on the highway he didn't stop and smashed into the boom gate. Maybe tour operator should tell drivers not to drink alcohol when transporting people!
サパからハノイへ, バン VIP 9 エクスプレス, Grouptour (Công ty du lịch quốc tế Grouptour), 2023/10/14
The operator (Grouptour) was good, but the instructions from 12go were terrible. The booking was described as Sapa SSB to Hanoi SSB. I arrived at Sapa SSB 40 minutes before depart, but NO minibus. I wait for 30 minutes. I walk all over Saps SSB on hot day to find it. No.Minibus. So I look at Grouptour website and they are 800 metres up the hill from SSB. I have to run up hill with luggage to get there in time. Very hot. Very sweaty. Very angry. Such a stupid mistake.
サパからハノイへ, バン バン, Grouptour (Công ty du lịch quốc tế Grouptour), 2023/06/06
FB
Fabian B
少し遅れて到着した。もしあなたが1.75m以上あるなら、寝台バスはあまり快適ではない。
このレビューは自動翻訳されました
Good, arrived a bit late. If you are > 1.75m sleeper busses are not really comfortable.
サパからハノイへ, バン VIP 9 エクスプレス, Grouptour (Công ty du lịch quốc tế Grouptour), 2023/03/02
PR
Paul R
Very comfortable drive. The seats even had a massage function
We took the minivan from Sapa to Hanoi on a Saturday and were mostly happy with the trip. The pickup at our hotel was right on time, and we were dropped off directly at our hotel in Hanoi, which was very convenient. The vehicle was nice and comfortable, and there were two breaks along the way.
There were two things that let the experience down a bit. First, the price: for some reason this direction was more expensive than the trip we took the other way, possibly because it was a Saturday. Second, the seating: my husband and I were not able to sit together. The driver told us that my husband had to take the front seat next to him and mentioned something about us having booked "VIP". However, nothing during the booking process indicated a special category, and we were not given any option to choose our seats. On the ride in the other direction (Hanoi - Sapa, with the same company), there was no issue at all, and we could simply sit anywhere in the van. On such a long ride, being separated was a bit disappointing.
If you're traveling as a couple or group and want to sit together, I'd recommend clarifying this with the company before booking. Otherwise, a reliable and punctual service.
サパからハノイへ, バン VIP 9, Thang Long Ha Noi Limousine, 2026/05/24
DC
Douglas C
Operator changed the pick up point from hotel to office after I had paid incurring further costs.
サパからハノイへ, バン VIP 9 エクスプレス, Grouptour (Công ty du lịch quốc tế Grouptour), 2025/11/09
UR
Ursula R
We booked an Limosine-Bus early in the morning, we had to wait 45 minutes until we were told, that there was a mistake - the bus didn't go.
We had to take a bus with sleeping beds which we didn't want to use.
サパからハノイへ, バン Limousine 11, Luxury Van Limousine (Luxury Van Limousine), 2025/11/03