We had an accident during the transfer. It was not the driver's fault: one of the passenger (a lady I believe from Portugal) distracted him and caused a dangerous crash with another vehicle. Luckily no one was seriously injured but it was a very bad experience. I have not heard from the company yet despite my emails to clarify everyone's position.
Smooth pickup, but a very uncomfortable drive
The pickup went smoothly and without any problems. The bus was new, clean, and comfortable for 9 passengers. The driver was also on time, and we actually arrived in Bangkok about an hour earlier than expected.
Unfortunately, the drive itself was quite challenging. The driver’s driving was extremely rough, with a very bumpy ride and constant, unpredictable acceleration and braking. At times we were driving quite fast, which made the journey uncomfortable, especially for anyone prone to motion sickness.
One of the children sitting in the last row became sick and threw up, but we still did not stop. In total, we only stopped once, for about 20 minutes, after approximately four hours of driving.
Overall, the service was punctual and the vehicle was good, but the driving style made what could have been a comfortable journey quite unpleasant. If you are prone to motion sickness, I would definitely recommend being prepared for a rough ride.
Friendly and good driver. Stopps for toilet and food (maybe too much). The vehicle was completly filled up. If we would have been only adults, it would have been too crowded, because the 4 backseats are too narrow. With 2 kids for the family sitting in the back, it was okay.
Bus ride was very uncomfortable and honestly felt unsafe. The driver was driving extremely recklessly, constantly switching lanes aggressively and making sudden movements. His behavior also seemed very strange — at the beginning of the trip he was nervous and irritated, but later he became unusually cheerful and energetic, which made me feel uneasy and gave me the impression that he might have been under the influence of something.
Another major issue was the air conditioning. It was set unbelievably cold the entire trip. We asked the driver several times to lower it or turn it off, and although he would sometimes do it for a short while, he kept turning it back on again. Everyone on the bus was freezing by the end of the journey.
Overall, this was a very unpleasant experience and I did not feel safe during the ride.
