S
Samuel chaos. You have to get off the bus at one border, pass through, back on another, get off again, pass through the laos border, then back on another bus. felt like being herded sheep. Laos border tried scamming us for "stamping fee" on passports, no support through the border passage etc as we had evisa's so staff focused on those getting visas on arrival. Just told "wait for my friend" at the other side of the border, no way of knowing who this was and he didnt know our names either, very little real organisation and so much potential to have gone wrong. Bus wasn't particularly comfy either. 15 mins late
チェンライからフアイサーイ郡へ, バン ミニバン, Terminal Green Pai (Terminal Green Pai), 2026/07/11
BH
Bert HAC in car did not work properly. It was too warm. The rest was fine.
チェンライからフアイサーイ郡へ, バン バン＋バン, LaoLuang Travel (ບໍລິສັດທ່ອງທ່ຽວລາວຫຼວງ), 2026/04/09
LM
Lukas MThe operator arrived on time, however the vehicle was too small for the number of passengers and luggage. We sat crammed in a small car (not a bus or van as advertised) for 1.5 hours, that was freezing cold. During the drive the driver seemed to microsleep at least once, creating an uncomfortable feeling and risky situations. Especially considering the relatively high price, the service we received seemed poor.
チェンライからフアイサーイ郡へ, バン Van + Bus, Mekong Transfer, 2026/01/04
JM
Jenny MWas not what I paid for.
Mislead by advertising.
チェンライからフアイサーイ郡へ, バン Van + Bus, Mekong Transfer, 2025/12/07
HJ
Henrik JThe driver contacted us 2 hours before departure for our pickup location
チェンライからフアイサーイ郡へ, バン バン＋バン, LaoLuang Travel (ບໍລິສັດທ່ອງທ່ຽວລາວຫຼວງ), 2025/11/15
IH
Irene HVery well organized transfer. It was a van ride to the border, then the bus service in the border (taxes already included), and another van in Lao. All smooth and correct, we did not have to worry about anything. Save some baths to pay in the border for the stamp (20 B) and for whatever taxes service (50 B or 1$).
チェンライからフアイサーイ郡へ, バン バン＋バン, LaoLuang Travel (ບໍລິສັດທ່ອງທ່ຽວລາວຫຼວງ), 2025/10/22
S
Salome We arrived safely. Despite miss communication, we had to wait for the driver almost an hour, with back and forth messages to the pick up location. It’s something that needs to improve. They pick us in a car, and they were saying the car couldn’t enter the entrance of shopping mall where we were. It was very stressful. They need to improve communication.
We had the car to thailand border, then a bus to laos border and a open car to our location. We had to wait for more people at Laos border to take us to the street in HouayXay. So just for awareness, plan your time and take food and water with you. At the end worked well, but they need to improve how to communicate with the client.
チェンライからフアイサーイ郡へ, バン バン＋バン, LaoLuang Travel (ບໍລິສັດທ່ອງທ່ຽວລາວຫຼວງ), 2025/04/29
C
Christian When first I had got in contact with the travel agency everything went great. Good pick up, good to get through the border and a good pick up there.
The only thing was that there was no contact info, and I had to google a WhatsApp number. Would have been nice to have that from the beginning.
チェンライからフアイサーイ郡へ, バン バン＋バン, LaoLuang Travel (ບໍລິສັດທ່ອງທ່ຽວລາວຫຼວງ), 2025/04/28
