Great service. It is worth to pay for priority support. The train ride from Kandy to Nanu Oya was an amazing experience. The train was late but that did not matter as this gave us more time to enjoy the landscape.
カンディからヌワラエリヤへ, 列車 #1005 ファーストクラスの座席, Sri Lanka Railways, 2022/09/30
LA
Lucy A
A fantastic experience, beautiful scenery, comfortable seating & clean toilets. The departure time was a little later than stated but didn’t cause us any issues, we’d do it again regardless. Very easy to navigate the train stations & find our reserved seats. The train staff let you know when great photo ops are coming so you don’t miss anything. Would highly recommend!
カンディからヌワラエリヤへ, 列車 #11127 Second Class Reserved Seats, Sri Lanka Railway, 2025/11/13
S
Shan
The allocated seating is very confusing, as you don't get to sit together always. Unless the higher number is even, you're sitting in front/behind each other!
People queue to hang out the train, so if you want that, prepare to queue. The tea & snacks are reasonably priced & good. Views are phenomenal & you pass through some really quaint places.
カンディからヌワラエリヤへ, 列車 #11127 Second Class Reserved Seats, Sri Lanka Railway, 2025/11/06
JL
Jyoti L
The booking experience was great. The train service was also good. The cleanliness of the train, comfortable seating and not to mention the consideration to rotate the seats in the dirwction of the train so that passengers don't motion sickness. Just that the train was late, but everything else wa great. We also didn't need to print the tickets. The station masters were helpful in providing information and so were the announcements.
カンディからヌワラエリヤへ, 列車 #1015 ファーストクラスの座席, Sri Lanka Railway, 2025/11/06
B
Bianca
At Kandy train station, questions about the train's departure (platform, exchanging the digital ticket for a physical one) were answered. We were told that the QR code on the digital ticket was sufficient. We sat in second class, and it was incredibly comfortable. Comfortable seats, fans (although these weren't really needed with the open windows), footrests, and fold-down tables. The train departed on time. During the journey, it was possible to order drinks and snacks. The train arrived at its destination station (Nanu Oya) with only a few minutes' delay. Notice: Seat assignments were not selectable during booking, so it's possible that passengers might not be seated together. However, we were able to reach an agreement with other passengers who were in the same situation.
カンディからヌワラエリヤへ, 列車 #11141 Second Class Reserved Seats, Sri Lanka Railway, 2025/11/03
RB
Riccardo B
Super drive in the Firstclass with A/C.
カンディからヌワラエリヤへ, 列車 #1005 ファーストクラスの座席, Sri Lanka Railways, 2025/10/13
SN
Sujanthiny N
I was in first class. The train was confortable.
カンディからヌワラエリヤへ, 列車 #1005 ファーストクラスの座席, Sri Lanka Railway, 2025/09/25
VM
Vita M
We booked our train tickets from Kandy to Ella. Everything was perfect. Tickets were delivered before our arrival to our hotel in Kandy. 👌
カンディからヌワラエリヤへ, 列車 #1005 三等指定席, Sri Lanka Railways, 2025/09/16
GO
Gordon O
Incredibly slow trip. Could have walked quicker
カンディからヌワラエリヤへ, 列車 #1015 ファーストクラスの座席, Sri Lanka Railways, 2025/09/06