Overall, everything worked out fine, but the schedule of the actual vehicles and transfers had nothing to do with what was advertised, and what I finally bought on the website. More effort shouldbe put into keeping schedules updated
The transfer service was very high quality. We were met at the airport and taken to the pier. They offered us a taxi on the island. A very friendly man, spoke excellent English.
We had 4 transfers from ferry to van to bus to van for that trip. Everything went really well. It was all perfectly timed, we felt that we were taken care of and made it to our destination without worries. The different staff were also friendly and helpful.
フェリー Speedboat + Van + Bus + Bus, Shanxi Travel Agency (ซานซี ทราเวลเอเจนซี่), 2026/02/12
From Koh Phayam to Khao Sok. Speedboat was perferct on time. First bus also but we had to wait extra 2h on the bus station somewhere near Khao Lak. It wasn't a good expirience but the is no other way to travell between these locations by public transport so make sure you accept that you may have to wait...
フェリー Speedboat + Van + Bus + Bus, Shanxi Travel Agency (ซานซี ทราเวลเอเจนซี่), 2026/02/08
Well organized, super helpful & nice employees. We paid almost double to arrive in Koh Samui two hours earlier, but ended up arriving at the same time as the cheaper option anyway.
フェリー Speedboat + Van + Bus + Speedboat, Shanxi Travel Agency (ซานซี ทราเวลเอเจนซี่), 2026/01/26
N D
Nadja D
Everything was close to on time, instructions by the guide where super clear, vehicles where good. Good experience!
フェリー Speedboat + Van + Bus + Speedboat, Shanxi Travel Agency (ซานซี ทราเวลเอเจนซี่), 2026/01/25
N A
Nastasia A
We were supposed to take the 12:30 bus form the in between bus stop. However, we were only allowed on the 14:00 and were stuck in a random little town for nearly 2 hours. Also, once we got on the bus there were no seats left so we had to stand. The people at the in between stop were a bit rude.
フェリー Speedboat + Van + Bus + Bus, Shanxi Travel Agency (ซานซี ทราเวลเอเจนซี่), 2026/01/18
R M
Rita M
Everything was well organized.
Only that the bus arrived Bangkok yet at 3:30am (not 5am how it was planned) was crazy...
Excellent customer service. The manager takes great care of his customers and makes sure that everyone gets into the correct vehicle when transferring from the speedboat to the van. He responds quickly and reliably to any inquiries and made a real effort to accommodate a change in our travel plans. Many thanks for that!
Thank you! It was all perfectly organized. Somebody was waiting for us at the airport with our name displayed and as we arrived early we were moved by our kind operator to the earlier speedboat.
Had a great Experience with the Shanxi Travel Agency. Had to change my travel plans quite spontaneously and they helped me rearrange everything. Very smooth and friendly - I can totally recommend!
Nobody spoke english or even tried to understand what people wanted, rude attitude, turning lights on and off every hour or so so everyone wakes up, refusing to say how long breaks are, toilet closed to passengers but the staff used it repeatedly, filling the bus with the smell of stinky diarrhea. At least one of them should consider seeing a doctor. 2 stars instead of 1 only because the bus did arrived.
At first I was a bit curious wether the trip would work out since I did not really have I did about the stops etc but I was taken care of very well, every pick up was organised smoothly. Thanks so much :)
フェリー Speedboat + Van + Bus + Ferry, Shanxi Travel Agency (ซานซี ทราเวลเอเจนซี่), 2025/11/10
J V
Jerome V
Manny things are very old, damage and must be rebuild
フェリー Speedboat + Van + Bus + Bus, Shanxi Travel Agency (ซานซี ทราเวลเอเจนซี่), 2025/11/08
M G
Monique G
No wait Time between transfert..
Unfortunately, drivers were not speaking english.. but we go throught
フェリー Speedboat + Van + Bus + Bus, Shanxi Travel Agency (ซานซี ทราเวลเอเจนซี่), 2025/10/28
First part was fine, but when we needed to transfer busses the company said we did not have paid tickets and did not let us on the minivan for the last part to Khao Sok. After many calls they figured out they made a mistake. They had to get us a private bus for the last part of the journey which was only there after a two and half hour wait.
フェリー Speedboat + Van + Bus + Bus, Shanxi Travel Agency (ซานซี ทราเวลเอเจนซี่), 2025/03/04
M H
Mats H
Excellent service. Journey went very well.
フェリー Speedboat + Van + Bus + Speedboat, Shanxi Travel Agency (ซานซี ทราเวลเอเจนซี่), 2025/02/11
A C
Ashlee C
Ensure you confirm your booking at the counter a day before your trip to ensure you’re actually booked on the boat and are given a ticket. And make sure you get to the pier 30 minutes before departure as it’s super busy and you don’t want to find there are not any spaces.
The driver had the booking name written on a board when we arrived at the pier. My advice is to ensure you get your place on the bus and are seated quickly otherwise people thst haven’t booked also come up and are offered seats. I didn’t need to print anything in advance.
Overall we paid more booking this way but I found it useful to have these things booked in advance.
The Check In Point in Koh Phayam was NOT at the ting shop as written on the ticket! At the ting shop nobody knew about the fact that there should be a 12go Check In Point, nobody cared or helped. I had to run to the boat and almost didn’t catch it because of the wrong information provided.
After that first very negative experience, everything went great. The driver who picked me up at Ranong Pier was super nice and helpful and from there on everything was perfect!
フェリー Speedboat + Van + Bus + Bus, Shanxi Travel Agency (ซานซี ทราเวลเอเจนซี่), 2024/12/14