I was first picked up from my guest house. The driver came an hour early. That was ok except that he did not have a working seat belt in the front passenger seat. I would not drive with him until he got it working. Then we picked up another person and drove to a meeting point where we changed cars to one that had a working seat belt in the front but none in the back. The driver of the first car was very polite and helpful despite the seatbelt saga, as was the driver of the second car which was very comfortable.
Overall it was a very good trip, the drivers were both good drivers, and we were all delivered to our destinations.
バン シャトルバス, Samarkand Shuttle, 2026/09/25
H B
Heidi B
This is not company offering transfer. I was only taken to Tashkent bus terminal where I had to change to a carpool Yandex. The car was small and uncomfortable. I arrived to Samarkand 2 hours late because other passengers were dropped off first and we drove past Samarkand for this. Don't book with this company.
バン シャトルバス, Samarkand Shuttle, 2026/09/23
M A
Mohammad A
Driver was on time. Driver was professional Tourist driver.
バン シャトルバス, Samarkand Shuttle, 2026/09/11
J T
JOANNE T
The platform advertised an air-conditioned vehicle (e.g., Hyundai Starex). While I understand that the exact vehicle type may vary, I was very disappointed that the actual transportation was changed to a much lower-standard vehicle with no air conditioning at all. Initially, Driver A picked me up, but instead of taking me directly to Tashkent, he dropped me off at what appeared to be an informal taxi gathering point and negotiated with other drivers to find someone to take me. Fortunately, another driver agreed to take me to Tashkent, but we had to wait until the car was completely full before departing, and that was 30 mins wasted! As a result, I spent more than five hours in an overcrowded vehicle without air conditioning during the peak of summer. This was extremely uncomfortable and did not match the service that was advertised. I believe the vehicle and service provided should accurately reflect what customers book through the platform.