The hotel pickup was on time. We even got to catch an earlier ferry than we were scheduled. But after reaching Don Sak pier, we had to sit on the streets for half an hour at the place where Phantip buses are supposed to pick as up. No signage if we were waiting at the right place. Overall, all good.
This was a well organised journey from start to finish, with friendly staff who gave clear, polite instructions. No messing around and a direct route. Very happy.
It was a very different experience rom the firm we used going in the opposite direction!
The coordinates that we got for the ferry sent us to the wrong pier. We would have missed ferry only the taxi came back to tell us we were at the wrong pier. There was very little information to.work with and we didn't know the ferry company that was bringing us but the taxi driver recognised the logo. It was all very stressful in the heat and under pressure. Apart from that, the trip went well once we found the correct location of ferry departure
Very well organised. Tidy and virtually empty bus waiting for us when we got off the Koh Samui ferry at Donsak, and speedy transfer across to Surat Thani railway station.
It will be better when you write a clearly direction how to find your office
That was a Problem- I don’t know it exactly and lost time
All the other things were great