I left my documents at the DLTB terminal Aurora Cubao. I contacted the Hotline numbers, as well as the operator of the bus but no one answered my call. No one is willing to address my concern. My documents are very evident because those are the results of my laboratory testing on my health Condition. Sad to say that your in charge personnel don't have the professionalism on getting touched with the concern of the passed gers. Thank you.
I hope I can get positive response on this.
It was great, I only have one suggestion. The teller in Buendia Station is insisting on having a the online reservation be printed next time we travel, she had successfully confirmed the booking anyway which is great. I just don't see the need to have it printed since the transaction was already made digitized. but it was a great and easy experience.
We left pitx on time at 12pm which was perfect but since the bus was not full, the bus literally went to every dltb terminals to get more passengers. I don’t know if this is a protocol but this made our supposed 8.5 hrs time to be 12.5 hrs from 12pm to 12:15am the following morning. And this is without traffic.
The bus has no wiper thats why our travel is 12hrs from manila to daet..its rainy and the bus run slowly because of defective wiper. Next time see to it that the bus is in good condition before using it for long travel.
Travel time took longer than it should be. Normally it's just 8hrs, ours went 12hrs from pitx to labo
Too many vendors are coming up and they are too loud and noisy doesn't care if the passengers are sleeping
Big inconvenience and expense, i was bought online and the email was auto filled out .may valid ID and the ET issue is not the same and use my initial. Need the attorney discrepancy with the amount of 400,and 12 hours travel from ptix to daet
It did not meet my expectation, I book 8pm yet when I settled the payment it change into 8am, I thought I mistakenly book the time that is why I book another, then it happened again I book 6pm and confirm it before settlement yet after another settlement it became 6am again. I was disspointed.