MB
Monika BThe communication before the trip was good. But the communication in the bus was horrible. We were traveling to Cat Ba and no one told us ahead that we will need to change the bus. We were forced to get off the bus in Hai Phong. The driver was just screaming get off and just after inquiring and refusing to get off since we are not in Cat Ba he used translator and told us that another bus will come but no one knew when. It was just 5am. The bus came, it was also sleeping bus but worse than the one before. Overall it is not the best communication, sleeping cabine were used and not maintained so well. And also not matter which company you buy a ticket from you will all end up in the same bus (we were traveling with guys from Asian Bus as well).
Da Cao Bang a Dao Cat Ba, Autobus Royal Cabin, HT Travel, 11 nov 2026
J
Jeanine Poorly organized; the bus company’s staff did not speak English. The bus driver was surly, and there were two other employees with him who spoke little to no English. When you tried to ask a question, they would simply ignore you and walk right past you through the bus. We were given no information about a stop in the middle of the night or a transfer to a second bus—all they shouted was "Cat Ba OUT!" In short: hire English-speaking staff and provide clear information.
Da Cao Bang a Dao Cat Ba, Autobus Cabin 22, Vin Bus, 30 ott 2026
LD
Levi DAggressive people at the start of the ecperience
Da Cao Bang a Dao Cat Ba, Autobus Cabin 22, Vin Bus, 24 ott 2026
GS
Guido SAmazing experience.
Tha guide (Mr Vinh) spoke perfect English and gave us detailed explanation of the coffee workings with many interesting details.
The coffee farms we visited was very beautiful to see.
The accomodation for the night was super comfortable, a brand new hotel within the factory complex, with a beautiful cafe and garden. And in the garden we could enjoy some delightful activities after dinner, like karaoke and a toy archery.
We very carefully taken care of by Ms Leyli. No detail was ignored, and with frequent, thoroughful and proactive communication.
Highly recommended.
Da Cao Bang a Dao Cat Ba, Autobus Cabin 22, Vin Bus, 23 giu 2026
CM
Catarins MThe trip was supposed to take 5-6 hours and it took 9 hours
Da Cao Bang a Dao Cat Ba, Autobus Cabin 22, Vin Bus, 26 mag 2026
KM
Keshet MWe received a location with No one to check in with or make sure we got on the right bus. We paid for a direct bus to cat ba, and then the bus stopped on the way and we had to wait almost an hour for a new one which was not even a vip sleeper like we booked. And to finish off they dropped us off far from the city and not at the drop off point. We had to pay for a ride to the hotel.
Da Cao Bang a Dao Cat Ba, Autobus Cabin 22, Vin Bus, 22 apr 2026
LC
Lisa CPaid good money for a trip from Cao Bang to Cat Ba. First bus was a cabin bus as indicated but then middle of the night we had to hop off onto another bus which was a 3 row sleeper bus with used blankets and stuffy smell. Expected to stay on the cabin bus for the whole ride for that price.
Da Cao Bang a Dao Cat Ba, Autobus Cabin 22, Vin Bus, 18 gen 2026
JH
Johan HIt was nit clear on booking that we went via Hanoi, where we had to wait on the steeet for more than 2 hours. From that moment things went well but before we stepped in the Limousine it was a terrible trip.the sitting/sleeping cabine mad us slip downwards, we could not sit nor laydown.
Da Cao Bang a Dao Cat Ba, Autobus VIP 18 + VIP Cabin 20, Sapa Discovery Travel, 12 ago 2025
JS
Jorge STwo buses.... comfortable buses....but 4h between, at the middle of Hanoi, waiting the second bus, and after looking for the bus stop with a taxi, because it was 4km away from where the first bus stops.
Da Cao Bang a Dao Cat Ba, Autobus VIP 18 + VIP Cabin 20, Sapa Discovery Travel, 11 lug 2025