AW
Adrian WVery disappointing experience with Black Tiger Tour. We booked a transfer from Ao Nang to Khao Lak through 12Go, with both 12Go and Black Tiger Tour confirming a 12:30 arrival. We arrived at 14:15, almost two hours late, due to several stops and having to change vans. The journey took almost twice as long as advertised by both 12Go and Black Tiger Tour.
The booking also stated that we would be dropped off at our hotel. During the journey, however, the driver told us we would only be dropped off at McDonald’s in Khao Lak and that we would need to contact his boss about it.
I messaged the operator during the trip, explained the situation, and asked them to arrange the promised hotel drop-off. They never replied.
Delays are frustrating, but changing the advertised drop-off and ignoring a customer’s request for help made the experience even worse. Had we known what the service would actually involve, we would have booked with another provider. I would not recommend Black Tiger Tour.
Krabi — Khao Lak, kombi kombi, Black Tiger Tour, 7. stu 2026.
JT
J TPick-up time shout be 10.00 the arrived 10.45
The trip toke more dan 4 hours when it shout 2.5 hours
After the Pick-up after 1 hour whe hate to make a transfer to another Van .
The van itself whas in the last days of his transport life .
The drivers was frendley en capelbel of driving.
Krabi — Khao Lak, kombi kombi, Black Tiger Tour, 17. lis 2026.
HV
Hai VWaiting time was too Long.
Krabi — Khao Lak, kombi kombi, Black Tiger Tour, 30. ruj 2026.
OC
Omer CThe driver waited over 30 minutes, to fill the van.
To make up for the lost time, we violated the traffic rules.
We violated speed limit at the road curves.
Wss very uncomfortable
He drove the vehicle over the middle yellow line several times which is a traffic violation.
Krabi — Khao Lak, kombi kombi, Black Tiger Tour, 28. kol 2026.
AW
Angela WTurned up early plenty of loo breaks arrived at destination 10 mins lake good service for the price we paid
Krabi — Khao Lak, kombi kombi, Black Tiger Tour, 13. srp 2026.
TN
Timothy NOver 2 hours late on a journey that should’ve taken 2.5 hours, basically the journey took twice as long van was very uncomfortable but at least we had a break half way to stretch my legs.
Krabi — Khao Lak, kombi kombi, Black Tiger Tour, 22. svi 2026.
HG
Hayley GHad the whole shuttle to ourselves guy was polite made stops comfortable ride
Krabi — Khao Lak, kombi kombi, Black Tiger Tour, 19. svi 2026.
AB
Andreas BAlles war Top!!!
Krabi — Khao Lak, kombi kombi, Black Tiger Tour, 31. ožu 2026.
MS
Mia SThe Van was dealaieted at least 1,5 Hours
Krabi — Khao Lak, kombi kombi, Black Tiger Tour, 29. ožu 2026.
DH
Dean HOur Bundaya boat from the islands was late. Black Tiger not only agreed to pick us up from Nopparat Thara Pier, they waited for us, too. Excellent, cannot praise them enough 🙏
Krabi — Khao Lak, kombi kombi, Black Tiger Tour, 1. ožu 2026.