CB
Claudio BThe bus was not covering my area, I had to take a grab
Small boat, too crowded and after a bit the engine broke up.
But we get there in a way or an other 🤷
Bali — Gili Trawangan, Trajekt Standardno, Bali Tour, 8. lis 2026.
KS
Kimberley SAbsolutely terrible experience. I booked a transfer from Ubud to Padangbai for 6:00 a.m. The driver arrived five minutes early, and I was ready on time. We eventually left at around 6:10 a.m.
We then picked up another couple and returned to Coco Mart, where we arrived at around 7:00 a.m. The issue was that two other passengers, who were also supposed to be picked up at 6:00 a.m., were about an hour late. Despite this, the driver waited for them, wasting a huge amount of time.
I had an 8:00 a.m. Eka Jaya ferry to catch and had specifically confirmed this with the driver via WhatsApp the night before. He knew exactly what time my ferry was departing.
Because of the delay, the driver eventually put me into another shuttle with one of his friends. We then picked up yet another passenger on the way. I finally arrived in Padangbai at approximately 8:10 a.m. — after my ferry had already departed.
As a result, I had to purchase another ferry ticket at a cost of around €30.
I then contacted 12Go to complain. Their response was that I should have allowed for delays when planning my journey. Despite the fact that I was ready on time, the other passengers were around an hour late, the driver knew about my 8:00 a.m. ferry, and I had confirmed this with him the night before, 12Go only offered me a 50% refund of the transport fare — just €2.50.
That response is incredibly disappointing. I incurred an additional €30 expense because of the way this transfer was handled, and their solution was to refund me only €2.50 while essentially telling me that I should have anticipated this level of delay.
The whole situation was extremely poorly organised. I was on time, I communicated my onward travel clearly, and yet I was the one who suffered the consequences of other passengers being late and the company's poor planning.
I would strongly recommend avoiding this service if you have a ferry or other onward transport to catch. If I could give zero stars, I absolutely would.
Bali — Gili Trawangan, Trajekt Gliser, Gili Gili Fastboat, 5. lis 2026.
T
Trevor Great staff and a lively boat. No complaints at all
Bali — Gili Trawangan, Trajekt Fast Ferry, Karunia Luxury Fast Boat, 4. lis 2026.
BS
Bojan SVery friendly staff on the boat. They assisted us to get back forgotten luggage in Padang Bai. All respect for the Officer of the boat SemayaOne.
Bali — Gili Trawangan, Trajekt Aluminium Fast Ferry, Semaya One, 29. ruj 2026.
JT
Julie TWe booked this company as it was shown to have a big boat. We got to go in the small boat and it was pretty awful. AC was working well though.
Bali — Gili Trawangan, Trajekt Aluminium Fast Ferry, Wijaya Tramena, 18. ruj 2026.
O
Olivia Suna was an Amazing driver and such a lovely person!
We had a great experience from start to finish. He was punctual, friendly, helpful and made our journey to the Gili T port completely stress-free. He was so kind and had such a lovely, positive energy. We felt very comfortable with him and would definitely recommend him to anyone travelling around Bali. Thank you so much for looking after us! .3720852677321E+24;️
Bali — Gili Trawangan, Trajekt Gliser, Ekajaya Fast Ferry (Eka Jaya Fast Boat), 17. ruj 2026.
LN
Liam NA reliable company, with punctual departure and arrival time. We travelers on a good condition sea. Staffs were very friendly and provide a mineral water for free. Air conditioning very cold.
Bali — Gili Trawangan, Trajekt Aluminium Fast Ferry, Semaya One, 15. ruj 2026.
MB
Marta BGreat!! Smooth journey 🤪
Bali — Gili Trawangan, Trajekt Fast Boat, Karunia Jaya Luxury Cruise, 13. ruj 2026.
TF
Tomas FWe've supposed that we've bought direct transfer to the island, and it will take 1h30min. In the end it took 4hours, and we've made roundtrip with with two stops...
Bali — Gili Trawangan, Trajekt Aluminium Fast Ferry, Wijaya Tramena, 30. kol 2026.
AS
Anil SThe boat was punctual and the process for departure explained by the staff very clear. Boat was fast and cold inside. I watch the movie on TV the while trip
Bali — Gili Trawangan, Trajekt Aluminium Fast Ferry, Semaya One, 27. kol 2026.
