ET
Ei TThere was a delay and bus took too long so all customers left the bus sooner than the destination
Singapur — Kuala Lumpur, Autobus Express 27, StarMart Express, 9. lis 2026.
MK
Manjit KPunctuality was an issue. We started very late from KL. Delay starting from Berjaya Times Square & at Hentian Serdang. So instead of 10am start it started 10.30 from Berjaya and 11.30 from Hentian Serdang. The staff/ driver in the bus to Singapore were rude to some passengers ( including making racist remarks) and impatient. On the way back from Singapore there were no USB ports functioning and we couldn't turn on our individual lights in the dark. Because of the heavy traffic ( bumper to bumper), this meant sitting in the dark for a number of hours. But the driver returning to KL sector was better in his attitude.
Singapur — Kuala Lumpur, Autobus Express 27, StarMart Express, 7. lis 2026.
D
Diane Don’t go via coach if you don’t need to it’s not a pleasant experience
Singapur — Kuala Lumpur, Autobus Express 27, StarMart Express, 3. lis 2026.
AH
Alan HWas late to arrive which is fine as there was a lot of traffic but the customer service was dreadful. Rude, arrogant and gave zero information at any point except for angrily telling people to hurry. So bad
Singapur — Kuala Lumpur, Autobus Express 27, StarMart Express, 23. ruj 2026.
PS
Paulina SIt is not fair that you say it takes 5.30 hs and actually it has taken 7.30 ha
Singapur — Kuala Lumpur, Autobus VIP, Billion Stars Express, 22. ruj 2026.
YV
Yolanda VExcellent service in Singapore, the ride was very comfortable. Stop for snacks was colorful but the stands were cash only and I had no Malay cash, perhaps in the info you could mention Malay cash needed if you want to purchase anything.
We were 2+ hours late getting into KL and had to change busses which was unexpected and tiring.
Singapur — Kuala Lumpur, Autobus Express 27, StarMart Express, 22. ruj 2026.
S
Sophia Very comfortable, clean and smooth. The driver was kind and polite too
Singapur — Kuala Lumpur, Autobus Izravna linija, Prisma Express, 8. ruj 2026.
A
Aisetean The trip is quite long, too bad the sockets don't work to charge your phone.
Singapur — Kuala Lumpur, Autobus Express 27, StarMart Express, 6. ruj 2026.
D
David A lot of confusion about the checkpoint process and luggage.
Singapur — Kuala Lumpur, Autobus VIP, Qistna Express, 4. ruj 2026.
NA
Nico AThe bus was very comfy and the ride overall good. The staff was rather unfriendly though. We was no information whatsoever about the border control procedures leaving Singapore and entering Malaysia. At one point we made a weird stop where everyone should stay in the vehicle and the driver left the bus for around 5 minutes but nobody new what’s going on. Then, about 20 minutes before arrival the bus suddenly stopped and all guests (there were only around 12 or so) were told we should leave the bus and enter a smaller van that then continued taking us to the destination. Again no information was provided by the staff.
Singapur — Kuala Lumpur, Autobus Express 27, StarMart Express, 3. ruj 2026.
