MP
Maelle PThe coach was one hour late, we were supposed to leave at 6.45 but we left at 7.45am because they were waiting for other clients.
We almost missed our cruise, we had to book a taxi because we didn’t have time to walk there
Ninh Binh — Quang Ninh, Autobus Turistički s klimom, The Long Travel (Du Lich The Long), 26. kol 2026.
LB
Laura BExcellent service. Collected on time. Communication the day before very good. Very comfortable limo bus with charging ports and massage seats. I would highly recommend this service
Ninh Binh — Quang Ninh, Autobus VIP 18, Daily Limousine, 18. kol 2026.
MB
Manuel BWe moved from Trang An to Ha Long Bay because we had a cruise booked.
The positive point is that we reached our destination on time after leaving from our hotel. On the downside, we left an hour late (fortunately, we had allowed some extra time), and we had to take three different vehicles without any prior information.
Ninh Binh — Quang Ninh, Autobus VIP 18, Daily Limousine, 12. kol 2026.
A
Adam They picked us up from our hotel and dropped us at our hotel in halong. I was not expecting this.
Ninh Binh — Quang Ninh, Autobus VIP Limousine 11, Ninh Binh Limousine (Ninh Binh Limousine), 20. srp 2026.
AF
Alison FThe bus was stuffy and smelly and the driver was a bit erratic.
Ninh Binh — Quang Ninh, Autobus VIP Limousine 11, April Adventure (April Adventure), 23. svi 2026.
RG
Rob GWas disappointed with WhatsApp message regarding pickup point and time. We had just sat down to enjoy our breakfast and I had received a message saying pickup in few minutes go to main road. We left our breakfast on the table as did not want to miss our bus. We walked to main road and waited here for 45 minutes until bus eventually turned up. We were very hungry at this time and upset. We were only 100m from our hotel. Frustrating to leave our breakfast at the table and having to wait longer then we were led to believe. It's a shame bad communication from driver otherwise would have been a pleasant trip.
Ninh Binh — Quang Ninh, Autobus Turistički autobus, Ninh Binh Limousine (Ninh Binh Limousine), 26. tra 2026.
S
Sarah We arrived 45-60 mins later than we should and therefore almost missed the excursion we had planned in HaLong. The driver spent a lot of time picking people up in lots of different locations and dropping people off + moving us to another vehicle with other confused passengers and everyone going to different locations
Ninh Binh — Quang Ninh, Autobus VIP Limousine 11, Ninh Binh Limousine (Ninh Binh Limousine), 12. tra 2026.
JS
Julia SPoor communication. At no point did I know what was going on.
Ninh Binh — Quang Ninh, Autobus VIP Limousine 11, Ninh Binh Limousine (Ninh Bình Limousine), 6. velj 2026.
J
Jana The first bus was fine, but then shortly before our arrival we had to change bus and from there on it just went downhill. the driver drove past our stop even though we communicated to the driver on the first bus where we were staying. One would assume that the drivers would communicate about that. He then proceeded to try and somewhat kick us out somewhere which we refused, we proceeded to tell him our designated location and he said okay. After that we drove to the harbour where all of the cruise ships start. Where again he wanted to kick us off the bus, we told him that this is not where we are staying and it is so much further away from our hotel then when we originally changed buses. He barely even looked at us and just said stop here, stop here. We told him no and even translated it into Vietnamese so we could communicate but he wouldn’t even look at the message. After he took our bags out of the van we didn’t really have another choice than to get an extra taxi to our hotel. Pleasant experience until we had to change buses. Lack of communication and patience.
Ninh Binh — Quang Ninh, Autobus Turistički s klimom, The Long Travel (Du Lich The Long), 6. pro 2025.
SP
Sebastian PHe just took a break to eat something even though we were late already. Arrived 50 min late and almost miss our tour
Ninh Binh — Quang Ninh, Autobus Turistički s klimom, The Long Travel (Du Lich The Long), 30. lis 2025.
