CW
Claire WA special mention for our guide who was extremely Nice
Hanoi — Hai Phong, Autobus Express Bus + Speedboat, Cat Ba Express (Cát Bà Express), 15. srp 2026.
LM
Lucas MOn time
Hanoi — Hai Phong, Autobus Express Bus + Speedboat, Cat Ba Express (Cát Bà Express), 15. lip 2026.
KC
Katerina CClear instructions, a very friendly guide, and an excellently organized transfer to our accommodations; he even drove us all the way to the second port, where a transfer to another boat was waiting for us. We were very safisfied.
Hanoi — Hai Phong, Autobus Express Bus + Speedboat, Cat Ba Express (Cát Bà Express), 1. svi 2026.
KK
Kathrin K5 star experience! The ride was smooth, the bus was clean and on time.
Hanoi — Hai Phong, Autobus Express Bus + Speedboat, Cat Ba Express (Cát Bà Express), 17. tra 2026.
S
Shayley Amazing door to door service
Hanoi — Hai Phong, Autobus Express Bus + Speedboat, Cat Ba Express (Cát Bà Express), 8. tra 2026.
CC
Clare CExcellent service and the man on the bus who organised everything did a brilliant job.
Hanoi — Hai Phong, Autobus Express Bus + Cable Car, Cat Ba Express (Cát Bà Express), 4. tra 2026.
MT
Meinrad TTrip was cancelled. But lucky, with supportfrom office we receive help from tour operator and started tour 2 hours later.
Hanoi — Hai Phong, Autobus Seater 45, Anh Huy Hai Phong, 21. velj 2026.
WV
William VSeats were comfortable. Operators were well organized.
Hanoi — Hai Phong, Autobus Cable Car + Luxury Bus, Good Morning Cat Ba Bus (Good Morning Cat ba), 8. sij 2026.
A
Ariadna Terrible service
We booked a van transfer from Hanoi to Hai Phong with this company. A car picked us up at our hotel and we got in, trusting that it was the Dahiichii Group company. At no point were we asked to confirm the reservation made through 12Go.
Later, we were taken to an office on the outskirts of Hanoi, where we had to wait more than half an hour before being able to board the van we had booked. When it was time to get on, the driver demanded payment for the ticket and showed us a price on his phone. I politely explained that the trip had already been paid for, but he insisted again, this time shouting.
It was only when I showed him the ticket—already quite upset by the situation—that he finally accepted it and we were able to start the journey. A very unpleasant and unprofessional experience that creates distrust and is absolutely not recommended.
Hanoi — Hai Phong, Autobus Limousine 11, Daiichi Travel, 27. pro 2025.
AO
Ahmet OIt was on time and easy.
Hanoi — Hai Phong, Autobus Limousine 11, Hai Au (Hải Âu), 23. pro 2025.