CJ
Catherine JWe paid for the most expensive ticket, expecting the buses shown in the photos. Unfortunately, that wasn’t the case; the bus was completely different, and I couldn’t even look out the window (the blind was broken). On top of that, we had to bring our luggage up onto the bus with us. Had we known this, we would have bought the cheaper tickets—it was the exact same bus, just three times the price.
Hai Phong — Hoi An, Autobus Single Cabin + Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 12. stu 2026.
HM
Hendrik MThe staff was a little bit uncommunicative and there could be more stops to go on toilet. On our tour the bus driver of the first and the second bus changed tires. That took very long so we had the fear of missing the next bus
Hai Phong — Hoi An, Autobus Tourist Bus + Ferry + VIP Sleeper, Duc Duong, 11. ruj 2025.
JS
Jeff SPick-up location was for around the block from our hotel. We needed to walk in a thunderstorm to get there, only to have the bus go oick someone up at our hotel.
The bus was late getting to the transfer point and we were rushed bewteen busses with no option to use the toilet.
The beds on the sleeper bus were much smaller than other busses I have ridden on.
Hai Phong — Hoi An, Autobus Tourist Bus + Ferry + VIP Sleeper, Duc Duong, 21. srp 2025.
AM
Amy MDriver was unfriendly, he didn’t respond when we asked questions. He ignored us (or didn’t understand). Also the places we stopped at had the worsed toilets I’ve seen in my life. 12goAsia contacted me about this so that was really nice!
Hai Phong — Hoi An, Autobus Tourist Bus + Ferry + VIP Sleeper, Duc Duong, 5. lip 2025.