DN
Daniel NWe ordered a taxi from sapa to tam coc through 12go, the driver didn't show up, and the support team of 12go didn't answer. Nonetheless, we haven't received a refund for the drive and I were charged fully for a drive that didn't accured.
از ساپا به نین بین, تاکسی راحت 3 نفره, OUROS Travel (Ouros Travel), ۱۳ سپتامبر ۲۰۲۶
GL
Gary LNo service. Car never arrived. Customer service did not answer the hot line. They sent 2 AI emails stating call hot line. Tried hot line 12 times, no answer. Worse experience ever. Tried repeatedly for 2 hours after scheduled pick up time, no one sent email, phone call, or what's app. Requested refund and have been ignored ever since. Total scam. Will never use again. Will warn all of Americans an Europeans to not use!
از ساپا به نین بین, تاکسی راحت 3 نفره, OUROS Travel (Ouros Travel), ۱۲ سپتامبر ۲۰۲۶
MD
Matthew DOuros drivers were always on time, polite and professional. Used their taxi service to travel north Vietnam and would highly recommend.
از ساپا به نین بین, تاکسی SUV 4 نفره, OUROS Travel (Ouros Travel), ۱۸ آوریل ۲۰۲۶
KS
Klaeri SNot too comfortable with the 1st driver, dropped us off on the highway with 3 lanes next to us in heavy traffic to swap cars, however he was very friendly
از ساپا به نین بین, تاکسی SUV 4 نفره, Mui Ne Private Car, ۶ آوریل ۲۰۲۶
RN
Roger NSwitched cars in Hanoi. Both drivers were good, but we weren't expecting this.
از ساپا به نین بین, تاکسی Sedan 3pax, Mui Ne Private Car, ۲۵ مارس ۲۰۲۶
MB
Melina BGreat Organized Trip but sleepy Driver
از ساپا به نین بین, تاکسی SUV 4 نفره, Mui Ne Private Car, ۱۰ مارس ۲۰۲۶
DB
Dave BWe were very unhappy that it wasnt direct as thought. We had to divert to hanio airport to change over cars. This not what we spent a large amount of money for
از ساپا به نین بین, تاکسی SUV 4 نفره, Viet Technologies Travel (Viet Technologies Travel), ۵ نوامبر ۲۰۲۵
RH
Robert HWe had a very comfortable ride with our driver Mr Trung. He drives very safely.
از ساپا به نین بین, تاکسی ون 9 نفره, Saigon DMC (Công Ty TNHH Saigon Dmc), ۲۵ ژوئیه ۲۰۲۵
JB
Jens BDriver drove extremely uncontrolled (maybe tired) when traffic started to pick-up. Did even hit another Car and continued driving. Damage could be clearly seen on back right fender.
از ساپا به نین بین, تاکسی SUV 4 نفره, OUROS Travel (Ouros Travel), ۲۴ مارس ۲۰۲۵
C
Callum Rude bus driver, terrible toilet facilities. Randomly stopped about 5 times. Leg from hanoi to ninh binh driven at lunatic speeds.
از ساپا به نین بین, تاکسی ون 9 نفره, Grouptour (Công ty du lịch quốc tế Grouptour), ۷ سپتامبر ۲۰۲۳