IV
Iris VOn time, safe driving, clean cabins, good value for money
از ساپا به هانوی, اتوبوس Lower Double Cabin, Sao Viet, ۳۰ اکتبر ۲۰۲۶
TL
Teresa L1. It’s not allowed for passengers to go to the toilet on the way to the destination.
2. Driver drove too fast from Sapa to down hill which made us feel very uncomfortable.
از ساپا به هانوی, اتوبوس Single Cabin, Sao Viet, ۲۹ اکتبر ۲۰۲۶
TD
Tina DWe departed approximately 45 minutes late and made a lengthy stop due to a tire problem. This seemed to have been only superficially solved, as a rear wheel had simply been swapped with a front wheel. The bus then stopped about four more times along the route without any explanation. When it stopped again for 20 minutes just before Hanoi, and we pointed out our connecting bus so we wouldn't miss it due to the delay, nobody seemed to care. Furthermore, it didn't stop at the exact address in Hanoi that had been provided. The only positive aspect was the onboard toilet, which was essential since there were no stops to disembark.
از ساپا به هانوی, اتوبوس Single Cabin, Sao Viet, ۲۶ اکتبر ۲۰۲۶
KS
Kyriakos SEverything was fine.i didn't have any problem
از ساپا به هانوی, اتوبوس Lower Single Cabin, HK Buslines, ۲۵ اکتبر ۲۰۲۶
LH
Liam HThe driver didn’t stop for 3.5hrs for a toilet break. No one should have to wait so long for a toilet break on such a “premium” service.
Everything else about the bus was good, comfortable, entertainment, charging ports and privacy.
از ساپا به هانوی, اتوبوس Lower Single Cabin, HK Buslines, ۲۳ اکتبر ۲۰۲۶
M
Marine We were 1 hour and 45 minutes late; the bus wasn’t very comfortable
از ساپا به هانوی, اتوبوس Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), ۲۳ اکتبر ۲۰۲۶
HS
Hayley SThe bus was great and very comfortable. However, the no-food rule is difficult for a 7+ hour journey especially when even small snacks like nuts aren’t allowed.
The communication around breaks could also be clearer. Our driver told us we only had two minutes at a food stop, but we ended up staying for around 30 minutes. Some passengers bought snacksonly to be told when boarding that they couldn’t eat them on the bus.
If food isn’t allowed, clearer communication about when and where passengers can eat would be helpful, as seven hours is a long time to go without food.
از ساپا به هانوی, اتوبوس Single Cabin, Sao Viet, ۲۲ اکتبر ۲۰۲۶
FE
Ferenc EThe seats are not for tall people, I am 175 cm and I didn't really have space for my legs. The driver was aggressive when I asked him whether I can get off the bus earlier because there was a stop before the final destination and it would have been easier for me to go home from there and he shouted at me like what am I thinking...
از ساپا به هانوی, اتوبوس Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), ۲۰ اکتبر ۲۰۲۶
GV
Galien V2 hours late
No mention to check in before departure
از ساپا به هانوی, اتوبوس Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), ۱۸ اکتبر ۲۰۲۶
QW
Qian WGreat, safe. but when we got on the bus, we could tell that the air conditioning of the bus emitted a very mild odour. My friends’ and my throat and eyes after the trip were slightly uncomfortable.
از ساپا به هانوی, اتوبوس Single Cabin, Sao Viet, ۱۵ اکتبر ۲۰۲۶