KD
Kim DArrived two hours later than advertised. Spent nearly an hour waiting for the pick ups from the airport. Not impressed
از هانوی به ساپا, اتوبوس کابین تک ردیف بالا, G8 Sapa Open Tour (G8 Sapa Open Tour), ۱۰ نوامبر ۲۰۲۶
AH
Anna HOverall the experience was fine. We had one stop for snacks and toilet. Make sure to grab a jacket, the AC can be harsh. We arrived a bit later than expected
از هانوی به ساپا, اتوبوس Single Cabin, Sao Viet, ۹ نوامبر ۲۰۲۶
NO
Nofisat OIt was all good. There was a pick up and droff off adress when I booked but a day before no one messaged about it and I messaged them. They told me they would not so I went to meet them instead. We did not arrive on time but it was not an issue for me. The bus was comfortable and I was able to sleep without issues. Staff was okay so 5 stars for me.
از هانوی به ساپا, اتوبوس تختخواب شو, Sapa Explore, ۹ نوامبر ۲۰۲۶
AS
Amy SI needed to cancel this trip, and I was attempting to cancel well within the cancellation refund time frame, however cancellation on this ticket didn't show as an option and so I contacted the support team to have them cancel this but they took no action despite acknowledging my request to cancel and why I couldn't on the app. I am still attempting to receive a refund but they are not providing answers. Very disappointed and I still am in my right to be refunded as I requested multiple times for cancellation.
از هانوی به ساپا, اتوبوس کابین تک ردیف بالا, G8 Sapa Open Tour (G8 Sapa Open Tour), ۹ نوامبر ۲۰۲۶
MH
Merel HThe bus had an accident, no communication possible with bus driver. Only 1 stop for toilet 1 hour before arrival
از هانوی به ساپا, اتوبوس کابین تک ردیف بالا, HK Buslines, ۸ نوامبر ۲۰۲۶
MB
Matthijs B2 hours delayed without any updates whatsover.
از هانوی به ساپا, اتوبوس Lower Single Cabin, HK Buslines, ۸ نوامبر ۲۰۲۶
M
Malgorzata They were late over 1 hour to collect us and was poor communication with them when we text them,
Also we should arrive to Sapa 23:10 we arrive 1am.
از هانوی به ساپا, اتوبوس کابین تک ردیف بالا, G8 Sapa Open Tour (G8 Sapa Open Tour), ۷ نوامبر ۲۰۲۶
MS
Martina SThe confuctor and the helpful and friendly accompanying you!
از هانوی به ساپا, اتوبوس Single Cabin, Sao Viet, ۷ نوامبر ۲۰۲۶
MA
Mohammad AThe bus operator is very nice but the app 12 go is not good at time of booking for every step it adds some amount and at the end the amount becomes huge from what it has shown initially.
از هانوی به ساپا, اتوبوس Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), ۷ نوامبر ۲۰۲۶
DV
David VThe bus took an extra hour to arrive. Nevertheless, I found the service to be very good; the lie-flat seat is very comfortable. I would use this service again without hesitation.
از هانوی به ساپا, اتوبوس Single Cabin, Sao Viet, ۶ نوامبر ۲۰۲۶