KM
Kamel MHello, I do not understand why we had to change buses in the middle of the journey—this was not planned. We are now in a different bus, right at the back; these are nothing like "VIP" cabins. The seats on the lower level do not recline, making it impossible to sleep. In some of the cabins, there are two people sharing the space, which means it is far too crowded, and there is a very noticeable, unpleasant odor. We recently traveled with the company "HK," which is completely different from yours. We wanted to try taking a bus to travel across Vietnam—for the experience—but we are extremely disappointed. Next time, I will definitely choose to fly. I would not recommend your transport company to anyone. This is absolutely catastrophic !!!
از خلیج هالونگ به دا نانگ, اتوبوس کابین VIP, Green Bus Tourist Transport, ۱۱ نوامبر ۲۰۲۶
BO
Ben OWe arrived at the pick up location as per the booking confirmation 20 minutes before departure yet the bus was not there. Then we got a text when the bus was meant to depart saying due to traffic they had to leave early and could not find us. I tried calling his number but he did not answer and text back saying please text me instead. I explained I was at the pick up location in the car park. He sent us a location of a coffee cafe a short walk away and told us to wait there and he send a smaller car to pick us up and bring us to the bus that would wait for us. This did happen which is why I’m giving 2 stars instead of zero. We were on the first bus from 7:40pm until circa midnight when we had to swap buses, it was then we were swapped onto a already full bus and we had to take the bottom row cabins at the back of the bus that don’t recline flat so you’re sat up at 45 degrees for the remaining 12 hours of the trip which made it very hard to sleep and stretch out. The bus was meant to arrive in Da Nang at 11 and I believe we arrived around 12:20. Besides this the buses were very clean and did stop regularly for toilet breaks.
از خلیج هالونگ به دا نانگ, اتوبوس Cabin 22, Ha Long Bus Travel, ۳ مه ۲۰۲۶
PS
Piotr SWas going HaLong-DaNang route,in the 1st bus there was a young guy who "piloted" the bus and he was very cool,unfortunately after 3 hours needed to change the bus and there was a very rude old pilot,he was yelling at people.
از خلیج هالونگ به دا نانگ, اتوبوس Cabin 22, Ha Long Bus Travel, ۲۸ مارس ۲۰۲۶