Our pick up was booked for 11.30 the bus did arrive slightly late but no problem. We were taken to our coach which was very comfortable. Good air conditioning and a nice smooth drive to Vientiane. Would definitely recommend.
万荣 到 永珍, 厢型车 标准舱, Family Service (Family Service), 2023年12月12日
Le taxi est venu nous chercher avec 40min de retard par rapport à l’heure annoncée. Lorsque nous sommes arrivées à la gare routière, le van que nous devions prendre était plein. Par chance, nous avons pu monter dans un autre bus qui allait au même endroit. Finalement, nous sommes parties avec 1h30 de retard. Pour finir, le bus nous a déposé en plein milieu d’une rue. Nous n’étions pas à un terminal de bus, et il n’a absolument pas communiqué pourquoi nous étions arrêtées ici.
万荣 到 永珍, 厢型车 标准舱, Family Service (Family Service), 2023年12月11日
On my voucher departure was 11:30 and they asked us to arrive in advance. We didn’t leave till 11:55 and waited in front of hostel for an hour. Unacceptable for me. I know you want the bus to be full but if people not on time not fare for others. Be mindful of your customers’time ! But on highway all the way , easy road to go to vientiane
Confirmation was immediate and it was easy to find the departure point. Van was nicer than others I recently booked in Laos. We arrived on time with one short stop (2 hr trip Vang Vieng to Vientiane). There is very little legroom since the seats recline, but at least it is more comfortable for your back.
万荣 到 永珍, 厢型车 小巴, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), 2026年9月7日
IC
Ivan C
The van displayed on site is a little bit different , a lot different . It was a scrap van , imagine 2hrs with smell of diesel exhaust .
万荣 到 永珍, 厢型车 标准舱, Family Service (Family Service), 2026年8月22日
SB
Salma B
The journey itself went very well. A tuk-tuk picked us up at our hotel and then brought us to the van. The driver was polite and professional, but I don't understand why we were asked to provide our hotel address only to be left stranded in the middle of the city in 30°C heat with our suitcases. Unfortunately, with all the other passengers in the van, we each had to walk to our own hotels, which wasn't what we had agreed upon. I'm disappointed because the rest of the trip went smoothly. Please address this issue.
We were picked up by a tuk-tuk and taken to a “bus station,” where a full bus was already waiting. Some extra chairs were placed in the middle of the bus for us to use. There was very little legroom, especially if you’re taller than 1.85m.
万荣 到 永珍, 厢型车 标准舱, Family Service (Family Service), 2026年5月17日
OA
Ori A
Pickup was 25 minutes late. Arrival at destination was 70 minutes later than stated, causing me to nearly miss an important meeting.
Completely unreliable.
Exploring Laos, Family Service, Lao Vangvieng Travel, Laos Railway by Family Service, Naluang, RG Adventure, Sarah Transport Laos, Soutchai Travel, Yortdoy Travel