Very noisy, the walls are too thins.
Just near my room, there were 2 indians guys, there were speaking very laut.
I knocked at the door every day, but they didn’t care, they continued. They told me they were working, even at night, but the guards of the hotel didn't defend me, he gave them every rights.
One more bad point, it was smelling smoke in the room : that was horrible.
And those women who clean the rooms, early in the morning, they recieve informarions or give informations, by using high speaker, they do no want to use low speaker : NO RESPECT FOR CUSTOMERS WHO PAY A SERVICE !!!!
A REAL CATASTROPHE THIS HOTEL, ESPECIALLY IF YOU ARE SENSIBLE TO NOISE !!!!!
I explained that at the reception when I checked out, they told me sorry, but they didn't care. Just to give a positive image of herself, the manager gave me chocolate and a lipton bottle from the small shop they have.....
I DO NOT RECOMMAND!!!!
火车#033Ц 三等卧铺, Kazakhstan Railways, 2026年9月23日
J H
Jane H
Very old-looking bunks - one looked like it might give out if anyone heavy was on it. Fortunately we were only there for a few hours during the day so we could sit instead. No outlet to charge phones either.
火车#033Ц 二等卧铺, Kazakhstan Railways, 2026年9月14日
J H
Jane H
The train was very clean and comfortable, and the window was fairly clean too. However, there was no information in English; only Kazakh and/or Russian. I asked at the information booth and was told (through Google Translate) that they would make an announcement when they knew where and when the train would come. But if we can't understand the announcement, how does that help. Fortunately it turned out to be the case that they were only using a single track, so we just followed the crowd when the train arrived.
火车#086Р 二等卧铺, Kazakhstan Railways, 2026年9月11日
T B
Tomasz B
The trtains here are better than in West Európe:)
火车#119Ц 二等卧铺, Kazakhstan Railways, 2026年7月28日
D D
Diana D
I rate my experience as great because it was a true adventure taking an overnight train in Kazakhstan.
It wasn't something that I will miss however its interesting to see how Kazakhstan trains and the locals operates or travel within the train network.
火车#033Т 二等卧铺, Kazakhstan Railways, 2026年7月17日
W D
WAN D
Good train and punctual but luggage storage too small..
火车#011Х 二等卧铺, Kazakhstan Railways, 2026年1月4日
R H
Renee H
The cabins were tidy and comfortable, and the crew were friendly.
We did have a bit of trouble cobbling together enough cash to pay our bar and food tab as it was all paid at the end of the night, so we weren't keeping track of our bill, but also they insisted that there was no eftpos. We managed, but it would have been a much easier process for everyone had we known that and been more aware of our spending.
Needless to say, we did have a good time during our visit to the bar and restaurant. 🤣 And the staff was very patient.
火车#003Ц 二等卧铺, Kazakhstan Railways, 2025年10月25日
J N
Joelson N
The 1st class sleeper does not offer a bathroom inside it's cabin.
火车#010Ц VIP卧铺舱, Kazakhstan Railways, 2025年10月11日
C H
Christian H
All was in order.
Very comfortable.
火车#001Ь 二等卧铺, Kazakhstan Railways, 2025年8月28日
I S
Iana S
there was a delay (~ 30 minutes) but in general everything was good - quite comfortable way to go from Pavlodar to Astana.
火车#139Х 二等卧铺, Kazakhstan Railways, 2025年8月4日
A P
Anthony P
The train ride was very good. The staff attendant was a bit rude. I was in the top bunk of a sleeper train. No one was in the bed below me. A person gets on the train at 09:00 and decides she wants the full bed after it had been converted to individual seats. She wanted me to return the individual seats to a bed and asked me to return to the top bunk in the middle of the morning. The rules need to be better defined.
火车#077Х 三等卧铺, Kazakhstan Railways, 2025年7月9日
M T
Mark T
Compared to the trains in England this first class cabin was the best train journey I’ve ever taken. Air con, private room with plugs, a bed and a sink to freshen up and clean. The train conductor was helpful and there was a dining car for a beer and some snacks. 10/10