渡轮从閣骨島到达叻

Seudamgo渡轮是最后一班从高古岛（Ko Kood）到大陆的渡轮，您可以准时到达Trat机场，搭乘下午曼谷航空公司的航班（2023年8月淡季）。由于办公室不提供支付宝付款服务，因此很难在网上订票。12go Asia 在这方面很有帮助。渡轮比其他渡轮小。它既现代又安全，但要注意它在水上的晃动比较大。在淡季，很难找到前往叻机场的接送服务（接送服务似乎价格过高，只有汶西里渡轮的价格比较合理）。

Seudamgo ferry is the last one from Ko Kood to the mainland and you make it on time to Trat airport for the Bangkok Airways flight in the afternoon (low season August 2023). To book tickets online is difficult since the office does not offer Paypal payment. 12go Asia is helpful here. The ferry ship is smaller than other ferries. It is modern and safe, but keep in mind that it shakes a bit more on the water. In the low season it can be difficult to find a transfer service to Trat airport (transfers seem to be overpriced, only Boonsiri ferry offers a reasonable price).

我不得不买一张从古吉到Trat机场的全新机票，不可能只在Trat码头加到Trat机场。

I had to buy an all new ticket from ko kood to Trat airport, it was impossible to add only trat pier to Trat airport

从酒店接客到机场下车，一切都安排得很完美！

Everything was perfectly arranged from the pick up at the hotel until the drop off at the airport!!

他的旅行很漫长，有几次转车。 所有转机都进行了，我们到达了目的地。但每次转车都充满了困难。在酒店，我们准时到了接待处，我们期待着司机的到来，但司机不在，我们也不知道为什么。我们不得不联系客服，客服告诉我们，司机迟到了。他迟到了，但还是到了，在码头把我们卸下，然后一言不发地离开。我们不得不想办法去哪里，做什么。在安全登上渡轮并游到Trat后，我们再次面临困难--我们不知道下一个司机在哪里等我们，他应该带我们去机场。我们找过他，问过他--没有结果。结果，我们不得不再次联系支持部门，以了解司机在哪里，我们应该去哪里。此后，我们感谢了支持部门，不再求助于他们，我们自己发现了一切。这是我们在 "12go.asia "服务方面的第一次糟糕经历。所有其他的旅行都是完美的 我希望这是一个特殊的案例，我们只是不太幸运。在任何情况下，"12go.asia "的服务是方便和有用的。

The trip was long, with several transfers. All transfers took place, we got to our destination. But each transplant was fraught with difficulties. At the hotel, we were at the reception exactly on time, we were expecting a driver, but it was not there and we did not know why. We had to contact customer service who told us that the driver was running late. He was late, but arrived, unloaded us at the pier and left without saying a word. We had to figure out where to go and what to do. Having safely boarded the ferry and swam to Trat, we again faced difficulty - we did not know where the next driver was waiting for us, who should take us to the Airport. We searched for him, asked - without result. As a result, we had to contact support again to find out where the driver was and where we should go, in response to this appeal, they wrote to us that we were "disturbing customers". After that, we thanked the support and did not turn to them anymore, we found out everything ourselves. This was our first bad experience with the "12go.asia" service. All other trips were perfect! I hope this was an exceptional case and we were just not very lucky. In any case, the "12go.asia" service is convenient and useful.

Everything was good

When we were supposed to go by transfer to the pier from the hotel, we lesrned that there was no boat at the booked time. We had to stay one more day at Koh Kood and lost our appointments in Bangkok and Ratchaburi for that day. The shipping company gave us one night hotel in one of their resorts, but the problem we had could not be solved.

Just in time and good organisation. A taxi from the pier to Trat City for 100TB per Person.

It was overall OK

Everything worked out. But unfortunately no one told us how the transfer after the ferry would work. As we didn’t know we should rush, the initial shuttle to the airport was already gone. So we had to wait 45 minutes for another one. Everything worked out, so all good! But it would be great to inform the customers a bit better about the different steps.

As far as the drivers experience is concerned, everything was good, the driver was very professional and nice, nothing to complain about. But the operator on the phone( Shine exclusive) was a tragedy, very rude behavior, when I was trying to find the taxi he hung up on me in the middle of conversation with the words: wait and stop asking the questions. Never seen that before..he made a mistake and was rude instead apologizing. I have whatsapp conversation if needed. Never again