I forgot my camera under my seat in the car. I was sitting in the back with my son.
حافلة VIP 9 Express, Cua Ong Limousine (Cửa Ông Limousine), ١٧/٠٣/٢٠٢٣
Timing got moved to 1pm when I had booked a 2pm bus. This wasn't a problem for me but could be for others. I'd suggest messaging them directly to confirm the actual departure time before booking. Other than that the experience was great - promptly left and arrived in Hanoi after only 1.5 hours. The departure left the depo and went directly to Hanoi rather than picking up people and wasting time. The minibus was as per the photos and was spacious. There was a bit of rubbish from previous passengers which should have been tidied before we boarded (including dirty tissues?). Overall 4 star, with one deducted for the rubbish and incorrect departure time.
حافلة شاحنة صغيرة 11, Daiichi Travel (Daiichi Travel), ١٤/٠٣/٢٠٢٣
We had to change the bus 2 times (one broke down, the second took us 10 mins up the road), but the last one was great. Didn't stop at the address on the ticket, but we were asked where to be dropped off, so that was great. It left 30 mins early, but I got an email about it in time.
حافلة VIP 9 Express, Cua Ong Limousine (Cửa Ông Limousine), ١٢/٠٣/٢٠٢٣
There was limited room for luggage.
حافلة شاحنة صغيرة 11, Daiichi Travel (Daiichi Travel), ٠٥/٠٣/٢٠٢٣
First we were contacted two hours before leaving that the bus is overbooked. How could we book then when all tickets are already sold?? Then they could (after insisting) book us on a bus there hours later. When we wanted to leave to the bus there was a lot of confusion around the pickup point, a woman called and said they could pick us up at the hotel, then a man wrote via WhatsApp that we need to go to the office. It was really stressy for us. In the end the bus left 30min early with pushy notes and five calls of the woman and the trip took 3,5h instead of 1,5h. Also two other couples could be picked up at their hotel and be waited for but we couldn't. Why?? Really bad experience and not reliable.
حافلة VIP 9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), ٠٣/٠١/٢٠٢٣
The bus was 45 minutes late & the minivan smelled really bad. It went to the airport before going to Hanoi city. The driver got really stressed because of traffic and dumped us on the side of the road 20 minutes from our hotel. They said we'd be dropped to our location. Disappointing because the same company drove us to Tam Coc and it was perfect.
حافلة VIP 9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), ٠٩/١٢/٢٠٢٢
The van arrived a little late, but the van is really nice, with massage chairs and leg room, and I believe we arrived at our drop off earlier than expected
Free water bottles were also provided
حافلة مينى فان, Duy Khang Limousine, ٠٥/١١/٢٠٢٢
Pünktliche Abfahrt. Haben in Hanoi nicht an der gebuchten Stelle gehalten, der Busfahrer hat uns aber umgehend ein Taxi organisiert und gezahlt.
حافلة VIP 9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), ٠٩/٠٩/٢٠٢٢
We arrived at the transfer location and ushered into the vehicle and away we went.
The road is good to travel on, the traffic on that road is a different story.
The massage chairs and comfort were great.
The roadside stop for a toilet break was the complete opposite of comfort. Squatting in a field would have been a better option.
حافلة درجة للأشخاص المهمين جداً, Trang An Limousine, ١٢/٠٧/٢٠٢٢
We were very happy with the easy booking and transparence regarding the pick-up and drop off. However, the driver of the limousine was not very careful, he was speeding a lot. We were in the back seats and we could feel every bump on the road because of a somewhat reckless driving. In addition, there was some litter and unfinished water left in the back of the vehicle.
حافلة درجة للأشخاص المهمين جداً, Trang An Limousine, ٠٩/٠٤/٢٠٢٢