09 thg 9 2026
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Billion Stars Express

3.6
684 đánh giá của khách hàng
  • Schedule
  • Reviews

Billion Stars Express Lịch trình & Biểu thời gian

Pinang - Kuala Lumpur
00:00, 06:30, 07:00, 08:00, 08:30, 09:00, 09:30, 10:00, 10:30, 11:00, 12:00, 13:00, 14:30, 15:00, 16:00, 16:45, 20:00, 21:00, 22:30, 23:00, 23:59
Singapore - Kuala Lumpur
Xe Buýt Tốc hành
00:47, 22:47, 23:47
Xe Buýt VIP
01:30, 03:30, 05:30, 06:00, 07:30, 08:00, 08:30, 10:00, 11:30, 11:59, 14:00, 15:30, 16:00, 17:30, 20:01, 21:00, 23:00, 23:30, 23:45, 23:57, 23:59
Kuala Lumpur - Butterworth
01:00, 02:00, 07:00, 07:15, 08:01, 08:30, 09:00, 09:30, 10:00, 11:00, 11:30, 12:00, 13:00, 14:00, 15:00, 16:00, 16:30, 17:30, 17:45, 18:00, 18:30, 19:00, 20:00, 20:30, 21:00, 22:00, 23:30, 23:59
Kuala Lumpur - Singapore
01:30, 02:30, 03:30, 07:30, 08:30, 09:30, 10:30, 11:30, 12:30, 13:30, 14:00, 14:30, 15:00, 15:30, 16:30, 17:30, 18:30, 19:30, 20:30, 21:30, 22:30, 23:30
Kuala Lumpur - Pinang
00:15, 00:30, 01:00, 01:30, 02:00, 06:30, 08:00, 08:01, 09:00, 09:30, 10:00, 11:00, 11:30, 12:00, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 17:00, 17:30, 18:00, 18:30, 20:00, 20:30, 22:00, 22:30, 23:30, 23:59
Melaka - Kuala Lumpur
08:30, 10:15, 13:00, 21:30, 22:15
Butterworth - Kuala Lumpur
00:00, 00:30, 08:30, 09:15, 09:45, 10:00, 10:15, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 13:50, 14:00, 17:00, 19:15, 19:45, 21:00, 21:30, 22:00, 23:30, 23:35, 23:59
Kuala Lumpur - Johor Bahru
00:30, 01:30, 02:30, 02:45, 03:00, 03:30, 03:45, 04:30, 05:00, 05:15, 06:00, 09:00, 10:31, 11:00, 11:30, 12:00, 13:30, 14:30, 15:30, 16:00, 17:00, 17:30, 19:00, 20:00, 23:59
Pinang - Melaka
09:30, 10:00, 11:30, 12:00, 20:00, 20:30, 23:00, 23:30
Selangor - Singapore
01:00, 02:00, 03:00, 07:00, 08:00, 09:00, 10:00, 11:00, 12:00, 13:00, 13:30, 14:00, 14:30, 15:00, 16:00, 17:00, 18:00, 19:00, 20:00, 21:00, 22:00, 23:00
Pinang - Ipoh
10:00, 13:00, 13:30, 16:00, 16:30, 18:00, 19:00, 20:30
Johor Bahru - Kuala Lumpur
00:40, 00:41, 00:58, 01:00, 06:30, 07:00, 08:30, 09:30, 12:00, 13:30, 15:00, 17:00, 18:30, 19:45, 20:00, 22:30, 23:59
Pinang - Selangor
00:00, 00:30, 00:31, 07:00, 07:45, 10:30, 11:00, 12:30, 13:00, 14:30, 15:00, 15:30, 16:00, 16:30, 23:59
Melaka - Pinang
08:30, 10:15, 13:00, 21:30, 22:15
Cao Nguyên Genting - Kuala Lumpur
12:00, 12:30, 19:30
Kuala Lumpur - Cao Nguyên Genting
09:15, 16:15
Butterworth - Melaka
10:30, 12:30, 21:00, 23:59
Singapore - Selangor
Xe Buýt Tốc hành
00:47, 22:47, 23:47
Xe Buýt VIP
00:05, 00:30, 01:01, 02:00, 02:30, 05:00, 06:00, 06:30, 07:45, 08:00, 10:00, 10:30, 11:59, 12:00, 14:00, 14:30, 16:00, 16:30, 18:00, 19:15, 20:01, 21:00, 21:30, 22:15, 22:45, 23:15, 23:58
Melaka - Ipoh
08:30, 10:15, 13:00, 21:30, 22:15
Selangor - Butterworth
09:30, 10:00, 12:00, 12:30, 15:00, 15:30, 23:00, 23:30
Melaka - Butterworth
08:30, 10:15, 13:00, 21:30, 22:15
Kuala Lumpur - Ipoh
07:15, 11:30
Pinang - Johor Bahru
01:00, 06:30, 07:00, 08:00, 08:30, 09:00, 09:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 16:45, 17:30, 18:30, 21:00, 21:30, 22:30, 23:00
Kuala Lumpur - Melaka
02:00, 02:30, 03:00, 05:00, 15:45, 16:00, 16:15, 16:30, 18:00
Singapore - Pinang
00:45, 01:45, 20:45, 21:33, 22:15, 22:30, 22:33, 23:30, 23:33, 23:45
Ipoh - Butterworth
10:00, 11:30, 13:01, 17:15

Giới thiệu Billion Stars Express

Xe buýt là một cách di chuyển thuận tiện cho dù bạn cần đến một thị trấn lân cận cách đó vài giờ hay đi xa hơn trên khắp đất nước. Bất kể ngân sách bao nhiêu, bạn vẫn có thể đi xe buýt. Xe buýt tốc hành cung cấp giá vé phải chăng nhất cho những du khách có ít tiền để chi tiêu. Tùy chọn VIP hướng đến những người muốn có sự thoải mái. Trước khi lên xe buýt, hãy chắc chắn rằng bạn chọn loại dịch vụ phù hợp với mình nhất. Đối với một chuyến đi đường dài, hãy tìm một vé VIP hoặc hạng nhất cung cấp dịch vụ đi suốt đến điểm đến của bạn hoặc chỉ ghé một số trạm nhỏ trên đường đi. Xe buýt tốc hành hoặc xe buýt địa phương trong nhiều trường hợp có thể là lựa chọn chấp nhận được cho các chuyến đi ngắn, nhưng các chuyến đi dài hơn thường không phải là lựa chọn tốt nhất. Nghiên cứu thời gian chạy trước khi đi vì nhiều điểm đến đường dài được phục vụ bằng xe buýt đêm và cung cấp chỗ ngồi rộng hơn hoặc giường ngủ cho những chuyến đi như vậy. Đặt chỗ trực tuyến cho vé xe buýt của bạn với Billion Stars Express. Đánh giá của các khách du lịch khác sẽ giúp bạn chọn vé và hạng xe tốt nhất.

Billion Stars Express Bến xe phổ biến

Các bến chính có xe buýt của Billion Stars Express bao gồm:

  • Penang Komtar
  • TBS Kuala Lumpur
  • Kitchener Lavender Complex
  • Berjaya Times Square
  • Melaka Sentral
  • Butterworth
  • Sungai Nibong
  • Tai Seng MRT Exit C
  • Bến tàu tốc hành Golden Mile
  • Oxley BizHub

Billion Stars Express Điểm đến hàng đầu

Billion Stars Express Giá vé & Hạng xe buýt

Một trong những điều hay nhất về việc đi lại bằng xe buýt là bạn gần như có thể điều chỉnh chuyến đi của mình theo yêu cầu của bạn về sự riêng tư và thoải mái. Các hạng và loại xe buýt khác nhau phục vụ cho các nhu cầu đa dạng của du khách. Các chuyến đi rẻ nhất thường được cung cấp bởi xe buýt hạng tiêu chuẩn. Chúng có thể được gọi là địa phương, tốc hành hoặc thường. Đó là lựa chọn tốt cho các chuyến đi ngắn. Xe giường nằm hoặc ghế dài VIP phù hợp cho cả chuyến đi dài ngày và qua đêm. Họ có thể cung cấp giường nằm hoặc ghế ngả mềm rộng, đôi khi có các tùy chọn mát-xa tích hợp, chăn, nước ngọt và đồ ăn nhẹ, hoặc các bữa ăn thịnh soạn hơn trên xe hoặc trong khi nghỉ vệ sinh hoặc dừng tiếp nhiên liệu. Di chuyển bằng xe buýt đêm cho phép bạn tiết kiệm tiền phòng khách sạn, nhưng để đảm bảo chuyến đi thoải mái nhất, hãy chọn loại xe buýt của bạn một cách khôn ngoan. Giá luôn phụ thuộc vào quãng đường bạn đi và loại xe. Đối với một số chuyến đi thậm chí ngắn hơn, bạn nên đầu tư thêm một số tiền và mua một chỗ ngồi trên xe buýt VIP vì nó có thể giúp bạn tiết kiệm thời gian gấp đôi so với khi bạn đi bằng xe buýt thông thường.

Di chuyển bằng xe buýt: Ưu & Nhược điểm

Ưu điểm của việc đi lại bằng xe buýt

  • Xe buýt là lựa chọn tốt nhất để đến các điểm đến không được kết nối bằng đường sắt hoặc máy bay. Mạng lưới xe buýt thường bao phủ hầu hết cả nước và các tuyến đường được thiết lập lâu đời.
  • Không như du lịch hàng không và đôi khi là du lịch đường sắt, đi xe buýt không cần phải đến bến xe buýt quá sớm. Check-in, ngay cả trên các tuyến quốc tế, không mất nhiều thời gian. Hạn mức hành lý thường rất thân thiện với khách du lịch; và phí cho hành lý bổ sung thường không cao lắm.
  • Vé xe buýt thường phải chăng hơn so với vé máy bay hoặc tàu nhanh. Luôn có sự lựa chọn hạng vé phù hợp với mọi túi tiền. Các tùy chọn tiêu chuẩn rẻ hơn có thể hơi chậm và không mang lại sự thoải mái hàng đầu, nhưng cũng có thể chấp nhận được và đưa bạn đến đích. Trên các tuyến đường dài hơn, nhà vệ sinh hoặc điểm dừng xả hơi cũng như đồ ăn nhẹ, nước và đôi khi đồ vệ sinh cá nhân và chăn hầu như luôn được bao gồm trong giá.
  • Nếu bạn sẵn sàng chi tiêu nhiều hơn, một số xe VIP cung cấp chỗ ngồi tương đương với hạng thương gia trên máy bay với ghế ngả mềm rộng, chăn, hành khách ít hơn và nhiều đặc quyền khác để chuyến đi của bạn trở nên thú vị.

Nhược điểm của du lịch xe buýt

  • Các bến xe buýt liên tỉnh mới hơn thường được đặt bên ngoài thành phố gần các đường cao tốc lớn, để cho phép xe buýt tránh tắc nghẽn thành phố. Thật không may, nó cũng có thể tạo ra nhiều thách thức hơn cho khách du lịch. Việc đến một nhà ga như vậy có thể là một vấn đề vì ở một số điểm đến có những hạn chế đối với các phương tiện được phép vào nhà ga và bạn sẽ phải sử dụng các hãng vận chuyển đặc biệt để đến đó. Điều này dẫn đến chi phí cao hơn vì giá có thể bị đội lên. Ngoài ra, hãy tính thêm thời gian nếu bạn đang di chuyển trong giờ cao điểm, đặc biệt nếu bạn không quen với tình hình giao thông tại điểm xuất phát của mình.
  • Xe buýt có lẽ là phương tiện giao thông hết lịch trình thường xuyên hơn so với tàu hỏa hoặc máy bay. Chúng phụ thuộc rất nhiều vào tình hình đường xá mà đôi khi không thể đoán trước được – tai nạn, công trình xây dựng đường bộ, đường vòng, v.v. Điều này đặc biệt đúng đối với các chuyến du lịch vào cuối tuần, mùa cao điểm hoặc ngày lễ quốc gia. Hãy ghi nhớ điều này và không lập kế hoạch chuyển chuyến quá sát.
  • Du lịch trên các tuyến đường nhất định hoặc trong thời gian phổ biến nhất có thể cần đặt vé trước. Hãy nhớ rằng không phải lúc nào bạn cũng có thể đến bến xe buýt và bắt chuyến xe buýt tiếp theo – vé có thể đã được bán hết, vì vậy hãy sắp xếp chuyến đi của bạn cho phù hợp.
Đọc thêm

Billion Stars Express Nhận xét công ty

3.6
684 đánh giá của khách hàng
5
35%
4
17%
3
23%
2
25%
1
0%
S
3
Xe buýt VIP, Billion Stars Express, 23 thg 7, 2025
Bus von KL nach Ipoh. Problemloser Check-in beim Reisebüro (befindet sich die Rolltreppe rauf, Abfahrt Timesquare KL). Bus hatte 1h Verspätung und fuhr statt 9:45 erst um 10:45 los. Busfahrer eher teilnahmslos, machte Tür und Kofferfach auf, blieb im Bus und sagte nichts. Wir hatten im Voraus 2 Sitze gebucht, im Bus hieß es dann freie Sitzplatzauswahl, war okay für uns. Es war ein Doppeldecker Bus mit bequemen Ledersitzen mit Liegemöglichkeit, AC vorhanden und hat gut funktioniert. USB-Ladeanschluss vorhanden, nicht funktioniert. Prinzipiell ausreichend Platz im Bus, die Passagiere vor uns Lagen die ganze Fahrt, wodurch es etwas enger war. Pause bei Autobahnrasttation von 11:55-12:15. Ankunft in Ipoh um 14:00. Insgesamt hat die Busfahrt für uns gepasst.
V
4
Xe buýt VIP, Billion Stars Express, 6 thg 5, 2025
Der Bus hatte in dem Zeitplan große Verzögerung. Die Fußleiste meines Sitzes ließ sich nicht verstellen. Ansonsten war es sehr komfortabel.
H
3
Xe buýt VIP, Billion Stars Express, 30 thg 4, 2025
車子座位有垃圾沒收拾,地板髒亂,車內中不時夾雜汽油味,車程花將近7個小時延遲太久!
M
2
Xe buýt VIP, Billion Stars Express, 2 thg 12, 2024
Buchung wurde um eine Stunde verschoben, Bus kam 30 Minuten später, weitere Verspätung da einige Gäste willkürlich eingesammelt wurden, Bus hatte keine WLAN (trotz Kennzeichnung), Sitze waren defekt, Fahrt dauerte anstatt der 5 angegeben Stunden 11, mehr ist dem nicht mehr hinzuzufügen!
L
3
Xe buýt VIP, Billion Stars Express, 1 thg 9, 2024
Unser Bus sollte um 17 Uhr abfahren, ein bisschen vorher kam die Nachricht über WhatsApp, dass er erst um 18 Uhr kommt. Um ca. 18:15 hat er uns dann abgeholt. Insgesamt haben wir für die Fahrt nicht 5 Stunden, sondern 8 Stunden gebraucht.
B
3
Xe buýt VIP, Billion Stars Express, 11 thg 8, 2024
Der Bus hatte bei der Abfahrt eine Verspätung von einer Stunde. Die Wartezeit an der Grenze zu Malaysia war länger als geplant, ansonsten angenehme Busfahrt mit einem netten Busfahrer und einem komfortablen Reisebus mit Klimaanlage.
R
4
Xe buýt VIP, Billion Stars Express, 29 thg 3, 2024
Etwas kompliziert gemacht. Wir haben die Tickets online gekauft und sind zum Schalter nur um zu fragen ob wir richtig sind und mussten dann 4rm zahlen (nicht viel umgerechnet aber unnötige Kosten) weil ie Tickets ausgedruckt wurden obwohl wir die Tickets online hatten, mit qr Code zum scannen. Wir mussten dann aber nochmal umsteigen, was bei der Buchung nicht stand. Die Fahrt hat länger gefauert als angegeben und zwar sind wir 6,5 Stunden gefahren statt 5. es war aber super gemütlich und eine entspannte Fahrt. Man muss sich dran gewöhnen das hier auch Busse überholen und mal gerne sehr schnell fahren.
E
2
Xe buýt VIP, Billion Stars Express, 29 thg 2, 2024
For this trip you’re gonna need a blanket, neck pillow, snacks, a cap, headphones and a good playlist. It is true what the other reviews tell you. The bus driver seems very careless with his passengers. Luckily for us he was accompanied with a man who was closer to nice and spoke English. The aircon is very cold and the bus smells of old cigarettes… BUT there are lots of leg room and the seats can transform to a semi bed.
P
2
Xe buýt VIP, Billion Stars Express, 21 thg 12, 2023
We arrived late and at a wrong place, mzch further from the center than supposed to. The driver said the vehicle was broken, but when everyone was out he just kept driving... He honked very loud and a lot during the drive. It seemed as he was stressed that we where late. He droped us 1h later than scheduled and on a trainstation outside kuala lumpur. So we had to find out by ourselfs how to get to the city. No excuse, no attempt to help us. That was really a bad experience. At least he dropped us at a trainstation and the seats were comfortable. Therefore 2 stars and not only 1.
J
2
Xe buýt VIP, Billion Stars Express, 19 thg 10, 2023
The bus left 20 minutes late. Shortly after the air conditioning stopped working. It seemed that the air con would die when the bus was running. The bus then stopped on the side of the highway and alternative buses were organised for the passengers. The driver was stressed but he remained helpful. Several hours of waiting followed and I arrived at my destination almost 5 hours later than I should have.
A
2
Xe buýt VIP, Billion Stars Express, 6 thg 8, 2023
El autobús se retrasó en llegar a recogernos dos horas. No nos dieron ninguna explicación
C
3
Xe buýt VIP, Billion Stars Express, 1 thg 8, 2023
Delay without any notice. The trip was 1 hour later than scheduled. I paid 3$ (premium support) and 2$ (confirmation SMS) but did not receive any support during the trip nor confirmation SMS
F
2
Xe buýt VIP, Billion Stars Express, 31 thg 7, 2023
We were 2,5 hours late and the bus driver kept smoking out the window. We weren’t informed about the long delay and 10 minutes before our stop the driver took a 25 minute break. Wouldn’t book a long trip with this company again.
M
3
Xe buýt VIP, Billion Stars Express, 23 thg 7, 2023
Die Fahrt war soweit ganz in Ordnung. Ein kleines bisschen spannend bei dem ganzen Ein-Aus-Einreisethema. Es hat aber gut funktioniert. Leider hatten wir zu Beginn schon eine 1/2 h Verspätung und zum Schluss knapp 2h ohne wirklich ersichtlichen Grund (kein Stau oder ähnliches). Abfahrt war 15:00 und Ankunft für 20:06 geplant. Los ging es um 15:30 und angekommen sind wir um 22 Uhr.
S
2
Xe buýt VIP, Billion Stars Express, 19 thg 7, 2023
Departure was 30 minutes late. The back of the seat very unconfortable too bouncy.
A
2
Xe buýt VIP, Billion Stars Express, 11 thg 7, 2023
The service was delayed and the staff at the bus station was both unhelpful and quite rude. I had to ask several times when the bus was coming and he dismissed me several times telling me to sit down and almost laughing in my face. He then gave me information after it was already late saying it would be very late. It was unhelpful and the communication remained poor. The bus broke down for 2 hours, 1 hour outside of Kuala Lumper. Again, we had no information about what was happening, for the first hour and 45 minutes, and just told to leave the bus. A replacement bus did come and we finally arrived in Penang at 8.40 am, instead of 5.10 am. It was a significant delay and caused problems for our first day in Penang.
M
4
Xe buýt VIP, Billion Stars Express, 26 thg 4, 2023
Took 8 hours instead of 4 but there was a lot of traffic. One stop for toilet in a hole in the ground which was unpleasant. But all in all very comfortable.
I
2
Xe buýt VIP, Billion Stars Express, 12 thg 4, 2023
Sold as one bus to the mall and ended up being 3, changing throughout the night. So didn’t sleep
C
4
Xe buýt Tốc hành, Billion Stars Express, 1 thg 3, 2023
I was surprised with the amount of space of the seats and how comfortable they were. I think it was the best bus I had ever taken according to comfort. They even had a screen for movies or games but, sadly, they did not work during the entire ride. The bus does stop at one point for buying food and toilet break. I have to give only 4 stars though because the 5h ride ended in a 8h one. The bus arrived late to the station and then with the traffic it only kept on delaying. We ended up arriving at KL around 20:00 when we were supposed to arrive at 16:30. Best advice to take the bus from Butterworth instead of Penang as the traffic getting out of it it's terrible at that only took around 2h so avoid that and go to Butterworth instead (and get some food for the ride or you might starve if you get stuck in traffic too).
H
2
Xe buýt Tốc hành, Billion Stars Express, 1 thg 12, 2022
The bus was 50 minutes late, the driver seemed angry, we finally took off at almost 3pm instead of 2pm. No communication whatsoever, no English on board. The driver looked irritated the whole way. We made stops without explanation. In the end we opted for a grab instead of waiting any longer. If youre a tourist/traveller find someone who speaks English to cling on to. Benefits: leg space and comfort was good.
T
3
Xe buýt Tốc hành, Billion Stars Express, 11 thg 11, 2022
Instead of 5 hours -> 7,5 hours... But at least upgrade to a luxury massage seat bus 👌.
A
3
Xe buýt Tốc hành, Billion Stars Express, 11 thg 8, 2022
In our case, the Bus from Butterworth to Hat Yai was a white minibus which does not depart from Penang Sentral, but opposite the Pertron gas station. You have to pay 10 additional Ringit per person for the vehicle insurance at the border. Additional note to international travelers: the border guards ask you about your travel itinerary, your bookings for leaving the country and hotel reservations. They also wanted to see a bank account statement or cash. So might want to prepare these documents.
J
3
Xe buýt Tốc hành, Billion Stars Express, 21 thg 12, 2017
รถมารับล่าช้าไม่ตรงเวลา แต่พนักงานใจดี พูดจาดี มาส่งถึงที่พัก
D
3
Xe buýt Tốc hành, Billion Stars Express, 7 thg 12, 2017
it was minivan, not big bus. bus came with 2 hours delay. because of que on the border from previous ride. driver stoped at various places to carry in and carry out his own luggage. were late for 2 hours at arrival. I was not in hurry, so its ok for me in general, but you should consider my experience before you choose this operator
P
4
Xe buýt VIP, Billion Stars Express, 23 thg 12, 2016
slight delay leaving K.L, otherwise a comfortable journey. Seats were comfortable and good movies shown on board.
A
5
Xe buýt VIP, Billion Stars Express, 23 thg 1, 2016
Bit bumpy ride, as we were sitting on the back seat..... but only when going over changes in the road. Otherwise OK, had a comfort stop halfway which was very welcome.
S
2
Xe buýt VIP, Billion Stars Express, 4 thg 9, 2026
Vehicle came 3 hours late than planed. Driver was friendly but made a stop in the middle of the road.
P
3
Xe buýt VIP Double Decker, Billion Stars Express, 1 thg 9, 2026
The bus company arrived two hours late, outside of business hours, so the assistance was too late.
Y
3
Xe buýt Tốc hành, Billion Stars Express, 24 thg 8, 2026
Driver did not stop near Tai Seng MRT and as a first-timer using this company, I was lost and had to ask the driver for direction and walked over to the mall connected to the mrt. Also the PA system of the bus is very poor, no one understood what the driver was saying through the microphone.
A
2
Xe buýt VIP, Billion Stars Express, 23 thg 8, 2026
Bus departuted without me because the shuttle from Geirgetown was way to late. I had to wait 90min on the terminal to take the next bus. Just a waist of time because the people on the desk werent abme to organize a Shuttle.
E
5
Xe buýt VIP, Billion Stars Express, 18 thg 8, 2026
this indian madam was on bus office in penang was deal with ys with very rude
G
2
Xe buýt VIP Double Decker, Billion Stars Express, 5 thg 8, 2026
The bus arrived in Singapore one hour later. It was supposed to arrive in Kuala Lumpur at 20:40 but we arrived at 23:34. Could it be possible to have a refound due to the three hours later than the scheduled time? Thank you
M
2
Xe buýt VIP, Billion Stars Express, 5 thg 8, 2026
Got delayed by one hour and they just told me when I got there + send me a message at te time the van was supposed to leave, almost missed the bus, the organisations English was very poor so they were not very helpful.
K
3
Xe buýt VIP, Billion Stars Express, 31 thg 7, 2026
The fact that there was no booth or counter representing the bus service, made it inconvenient as it required an e-boarding pass, downloading an application on the spot and getting it done made it chaotic even within tha timeframe of 40+ minutes.
H
3
Xe buýt VIP Double Decker, Billion Stars Express, 20 thg 7, 2026
The indications of the drop off point was not complete, I had to go twice inside Tai Seng MRT with my suitcase, where I found someone who happens to know that Tim Howan is the name of a restaurant at the other side of the underground. The bus arrived 2 hours late at KL
T
2
Xe buýt Tốc hành, Billion Stars Express, 29 thg 6, 2026
Night bus was initially delayed by 1.5hours to 1am, which happens but communication was quite poor. They also didn’t tell us that we would now need to change bus in KL at 3.30 in the morning. Finally we weren’t dropped at Penang Sentral as expected. Seats comfy and we made it to Penang but biggest issue was poor communication.
M
2
Xe buýt VIP Double Decker, Billion Stars Express, 23 thg 6, 2026
The bus did not stop at the designated arrival point, as described on the ticket. I had to take other transportation to reach the final destination.
S
5
Xe buýt VIP, Billion Stars Express, 23 thg 6, 2026
Comfortable bus slept well.Did not like that we were delayed 1hr and got the message while sleeping at 11.45pm.we were in bed at 8pm because we had to be up at 2am
H
5
Xe buýt VIP, Billion Stars Express, 21 thg 6, 2026
despite all the negative reviews, the bus was great and dropped me off earlier
E
2
Xe buýt VIP, Billion Stars Express, 19 thg 6, 2026
Timings on the trip were 12:25pm - 5:12pm we didn’t get there till about 7:20pm didn’t get to eat anything and lost a day due to the travel! Needs to be more specific with breaks etc
C
5
Xe buýt Tốc hành, Billion Stars Express, 3 thg 6, 2026
cockroaches in the bus.... Left at 3:10pm instead of 2:30pm. Arrived 6 hours behing schedule.....
O
3
Xe buýt VIP, Billion Stars Express, 28 thg 5, 2026
Cn I know why till nw still got no news bout my refund tq. Hope cn ASAP reply me tqtq
H
3
Xe buýt VIP, Billion Stars Express, 26 thg 5, 2026
If you want customer service then this probably isn’t for you. If you want someone that will get you to where you want to go, then this will do. Arrived 3 hours later than stated on original booking. However with no real lateness, that must be how long it takes. Coach was comfortable and managed to sleep.
S
5
Xe buýt VIP Double Decker, Billion Stars Express, 25 thg 5, 2026
Very good
O
2
Xe buýt VIP, Billion Stars Express, 17 thg 5, 2026
VERY unprofessional. Starting with the reception, the woman was super annoyed at every question, while giving each passenger different directives (check in, no check in, super confusing), she didn't give us information on the whole procss either, you had to figure it out for yourself, and very overcomplicated. We had to download a different App MIDWAY to keep checking in, which wasn't functional either. Completely ridiculous. Also, the driver was super unprofessional, screaming into his phone all way long, singing terribly, smoking under the smoking prohibited sign... playing on his phone, stearing with his elbows, very terrifying ... NEVER choose this when you have ANY other options
E
2
Xe buýt VIP, Billion Stars Express, 16 thg 5, 2026
The bus itself was good, very comfy. However, the bus driver was unclear about where we were stopping, I know he cannot help the traffic but we arrived a lot later than usual and were dropped far from the location it stated on 12go. It would have been nice to have been told that we were no longer stopping at the planned stop, as we then had to get a 40 minute taxi quite late at night.
S
3
Xe buýt VIP, Billion Stars Express, 16 thg 5, 2026
Bus journey would have been excellent, if not for the staff behaviour. Either the driver or colleague shouted rudely at me in Malay (which i do not understand), like I was a lowly army recruit all because i stood up for a bit while the bus is moving. Had no clue why another staff spent nearly 5 minutes discussing and nearly asked another customer to leave the bus, all because the customer's shoes weren't clean Honestly i don't remember coming across any clear rules and regulations banning customers from boarding a bus due to dirty footwear This operator could have been perfect but the staff in general, need serious customer service training
K
3
Xe buýt VIP, Billion Stars Express, 14 thg 5, 2026
Coach was comfortable but driver wasn’t on time. The Billion Stars staff wasn’t in his office nor at the coach bay during departure time. Driver was late for 28mins and vehicle number was unknown at that moment.
S
2
Xe buýt VIP Double Decker, Billion Stars Express, 11 thg 5, 2026
The bus was supposed to leave at 0900. There was no communication at all, no indication that the bus was delayed or that we were even in the right place. We tried calling every number on the booking form, including the "hotline" and got no reply on any of them, I also messaged on WhatsApp and sent an email and only received a response an hour later, after the bus had finally arrived. It was an extremely stressful experience. The bus left long after the advertised departure time with no explanation or apology from the staff there and there was nobody present at the time we were all told to get there to give any information, which is simply not acceptable. The conductor on the bus was also surly and unnecessarily unpleasant, and whilst the seats were reasonably comfortable, the inside of the bus was certainly not very clean, Finally, the advertised arrival time was 14:37. We didn't actually arrive until after 18:00.
A
3
Xe buýt VIP Double Decker, Billion Stars Express, 10 thg 5, 2026
Staff were really nice but we arrived 4 hours past scheduled arrival time and we left on time.