The information in the ticket was not correct, it said wait at door 3, however the bus was on the other side, and was a normal bus that cost only 100bath....
It was a very helpful transport. However, we were kinda anxious as the operator was late for like 10-15 minutes, it's just a few minutes but it's our first time trying 12go.asia transport and there was no confirmations hours before the trip but overall it was a great trip.
Appointment for pickup was at 3.15pm.
We left the airport at 3.39pm. The car just arrived one minute before. Luckily we made it in time for the ferry to Ko Yao Noi at 4pm. Otherwise I would rate here only one *.
The transfer itself was alright, driver came on time, car was clean and in good condition. However, during booking via 12go we were informed that there is 200 thb surcharge for early morning pickup but there was no information that this surcharge is not included in the price we paid via 12go. Plus misleading information from 12go, we received a voucher via e-mail and after that we received another e-mail saying that our transfer is not confirmed yet. Helpline did not reply in time, so we had to contact directly Call me taxi which confirmed our shuttle immediately and were very helpful (in contrary to 12go).
Friendly helpful staff at the station
Bus left on time
I was dissatisfied about automatically opting in for insurance. I did not see that option when booking online. I would not have chosen it.
พีพีครุยเซอร์ภูเก็ต ไป ภูเก็ต, รถบัส Standard Bus, Phuket Airport Bus 8411, 23 ส.ค. 2026
RV
Richard V
was hard to find the driver.Nobody was waiting for us.In the end we were lucky to find some company with a similar name in the domestic arrival hall.Bu we landed in the international arrival hall.
พีพีครุยเซอร์ภูเก็ต ไป ภูเก็ต, แท๊กซี่ EV Class 3pax, Happy EV Taxi, 24 พ.ค. 2026