5 star for me. Customer service aupport answered my questions. Travel time was shorter than expected. I had a safe travel bacl and forth. Will definitely book and ride Partas bus liner!
My 4:30am trip did not reflect on my tickets on my 12go app. I needed to cancel it because it was the wrong time. It was paid for and confirmed thru email. So I couldn't the trip from app. I cancelled by replying the confirmation email and I contacted support immediately within 24 hrs. I got a reply after a day telling me that I only get a fraction refund.. I answered that email & gave my emo ey details and still haven't received a reply.
Comfortable. Expect an ordinary bus seat. The seats can be reclined, but you will be shy about doing so, 'cause it will leave a little legroom for the people behind you. Also, the portable cr inside at that time did not work, yet there will be a bus stop. We also arrived on time. Thanks to our driver. Salute!
we were made to print the voucher by the transport company. I think this is very unsustainable. we should move past this system and jsut scan the QR code ofg vouchers.
The print out required is Crazy in 2026 but the station worked with me to get it done. As a big America the seats width are tiny. There are zero luxury 2x1 busses from Manila to sebay which would have fixed the small seat issues.