Your app overcharged us by $30!!! Didn't get the email that contained my tickets! Has to cancel and rebook to the next train departure! Wasnt a good experience dealing with the desk at the train station. They said you over charged us as the actual price was only $59! NOT $89.04
Perfect from the booking through the receiving of the tickets and well, the train ride 1st class through Morocco. Good to know that a company like 12Go exists for such journeys.
Clean station, clean train, fairly comfortable - even for a 6.5 hour trip. Train left late but arrived in Marrakech bang on time. Air Con was fairly poor even in First Class. Loved the higher speed double decker trains for comfort and quietness but these older ones did the job and the drivers were very diligent.
It was very hot in the compartment, the air conditioning didn't really work...and if all the passengers have large luggage, it gets cramped. Still, it was a worthwhile experience.All fellow travelers were very respectful and nice.
Very cold, an hour too late, constant lights that were turned on in the entire bus instead of using a flashlight. Just the cold on a night bus is very bad and we were unable to sleep
It was a good service and very well priced with a well stocked food trolley the e tire journey. The time passed quickly. My only issue was luggage storage - especially if you had a large suitcase that could not be lifted to the overhead racks. The train police made out as if the rear coach storage area was unsafe which it was not.
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