I walked all over the complex and there was no bus. I messaged their support team and no one got back to me (not even 2 days later, I'm still waiting). Basically spent an hour panicking and sweating asking people where to board and no one heard of this bus and where it stopped. The ticket information is 100% wrong or they arrived extremely early or late.
I realized later i got an email the night before saying the bus was two hours ahead of schedule. So does that mean boarding was 2 hours ahead of the agreed time?? That makes no sense. Better to go to the bus station directly, not Lavender street stop, and not Billion Stars! Take Super Nice, I was very happy with them
- When we came to office for check in as requested in voucher, no one was there. We felt worried a little bit. However, their staff had tried to settle everything quickly.
- Driver and Supporter were so friendly and helpful. They helped us to keep and carry luggages due to heavy rain.
- Clean bus, worth price and highly recommend for this service.
The travel took more than two hours longer, not because or traffic or clearance/border control, but because of longer breaks and the driver filling up some water tanks at the gasstation.
รถบัส เอ็กซ์เพรส, Super Nice Express, 18 ก.ย. 2022
On time and easy to book. Described exactly where to meet coach and smooth ride and on time.
รถบัส เอ็กซ์เพรส 27, StarMart SG, 5 ส.ค. 2022
KP
Kjell P
First they told us 1.5 hours before departure that it was delayed, then an hour later they told us it was delayed another hour. When we finally got on the bus they drove us to another place and we had to wait for another 1.5 hours in a parking lot. We ended up arriving 6 hours late to KL. The drivers were ok, but the bus was infested with cockroaches. Not a nice experience. Book another bus company!
รถบัส วีไอพี, Billion Stars Express, 21 พ.ค. 2024
WT
William T
this was the nicest bus i’ve been on for a long time
รถบัส เอ็กซ์เพรส 27, StarMart SG, 10 เม.ย. 2024
SH
Sam H
It said the journey should take around 5 hours 10 minutes but took around 9 hours
A bit rushed at like the border and stuff, and the 2nd driver wouldnt let me keep my small bag (with all my valuable items) with me in the bus but insisted it had to be in the cabin space, although I had it with me in my seat for the whole first part of the journey.
รถบัส วีไอพี, Billion Stars Express, 7 มี.ค. 2024
DH
Dagimhiwat H
The bus was over one hour late. The seats were not stable and kept bouncing.
รถบัส วีไอพี, Billion Stars Express, 21 ก.พ. 2024
JM
Jack M
great bus, little delay at the boarder but that was expected. The only thing is the busses are hard to distinguish when you are at the bus stop do make sure you are asking the bus drivers in order to not missthe bus.
