E
Elisabeth The driver cancelled one day in advance. I told him that he needed to report the cancellation, as I was no longer able to cancel the booking myself. So far, I have received no information about when or how I will get my money back.
This is completely unacceptable, and I want a full refund.
De Habarana para Kandy, Van Minivan, Real Lanka Holidays (Real Lanka Holidays), 28 de set. de 2026
EM
Eva Mthere was no aircon, it was extremely tight , & bad communication
De Habarana para Kandy, Van Minivan, Real Lanka Holidays (Real Lanka Holidays), 29 de ago. de 2026
GK
Gulsum KOn time
De Habarana para Kandy, Van Minivan, Real Lanka Holidays (Real Lanka Holidays), 27 de mar. de 2026
RU
Rebecca UDriver 1.5hrs late and made up excuse about traffic in Dambulla. We drove through Dambulla shortly after and there was no such traffic. The taxi company were unresponsive on WhatsApp until asked the same question 4-5 times, though were constantly showing as online while I was messaging. Did not answer any of my phone calls. Driver then proceeded to make loud speaker phone calls throughout the journey.
De Habarana para Kandy, Táxi Conforto 3pax, Real Lanka Holidays (Real Lanka Holidays), 11 de fev. de 2026
JD
Jeffrey DThe driver was excellent and the car was comfortable.
De Habarana para Kandy, Van Minivan, Real Lanka Holidays (Real Lanka Holidays), 27 de jan. de 2026
E
Eddy Driver was on time. Everything great, except for the driver had to use OUR smartphones for Google maps to find the locations. The driver should have his own navigation or should check beforehand where to go.
De Habarana para Kandy, Van Minivan, Real Lanka Holidays (Real Lanka Holidays), 27 de nov. de 2025
A
Abi Excellent driver , he even stopped to show us local snacks and also spoke about different things we saw along the way! He went above and beyond
De Habarana para Kandy, Van Minivan, Real Lanka Holidays (Real Lanka Holidays), 7 de nov. de 2025
AB
Aleksandra BThe trip was smooth and surprisingly for shared transport they asked for pick up location and drop off place. Before the trip they contacted us on WhatsApp confirming trip and offering other services and trips, nice, kind and professional. They picked us up from the hotel, but in Kandy the driver told us he will drop us only in the city center even though the reservation confirmation said something else about drop off point. Not a big deal as you can take a Tuktuk to get to the hotel. When I asked the person on WhatsApp they from nice and helpful became rude and offensive which left me with very unpleasant impression about their service. Other passengers were surprised as well so it’s not only my understanding of the transportation we booked. Even though I am fully aware what shared transportation means, they misinformed us and they just said “it is what it is”. The driver was great and drove safely, that’s why I am giving two stars not one. The van is pretty small, not much space.
De Habarana para Kandy, Van Minivan, Real Lanka Holidays (Real Lanka Holidays), 2 de out. de 2025