BW
Bianca WThe company made sure I made all my connections and got me where I needed to be in time. The final bus was very comfortable, much leg room, recliners and a blanket.
The one critique I have is the lack of communication. They picked me up 30 mins early, and I’m just glad I happened to be around when they drove past, as otherwise I probably never would have known I had missed them. Further, the journey was advertised as van+ ferry+ bus. Instead it was van+ ferry + bus from Krabi bus station with little direction of which bus, to then a tuk tuk to then a final bus. Although this was complex, like I said, the drivers ensured I made all my connections and always had someone waiting for me
Koh Lanta — Bangkok, Minivan Van + Ferry + Bus, Holiday Travel Agency (Holiday Travel Agency), 21 sie 2026
AB
Aadil BThroughout my trip, at each stage I found that your employees explained to me the best possible with patience, kindness and a smile.
Congratulations to your team
Ps! Very professional driver: great safe driving
Koh Lanta — Bangkok, Autobus Express, Raja Ferry (ราชา เฟอร์รี่), 17 maj 2026
TA
Tal AI order vip bus, all the vans on the way there were delayed.
Abd when we got to the bus he was really crowded and not comfortable:/
Koh Lanta — Bangkok, Autobus VIP, Bangkok Booking Center, 5 maj 2026
RB
Ronja BNot a VIP buss at all, had way better buses on other trips in Thailand. The pickup was not in time, and it was a small van with non working AC completely full with other people, and was stuck for a couple of hours in that van, before next stop that only had water and chips as only option for food. And then another van again, complete full again, and then another stop and now it’s around 6 in the evening, nobody informs you about what’s going on. And here we had to stay for another hour and they only had two options of food which was laying in plastic boxes in the outside temperature.. and if you don’t want food poisoning you can’t eat that. And then finally a buss after more than half of the trip, also completely full, no possibility too charged your phone. One stop after that in the middle of the night, and then we arrived at 5:20 in Bangkok. All in all not a good experience, but we made it to Bangkok.
Koh Lanta — Bangkok, Autobus VIP Bus, Bangkok Travel Plus, 21 kwi 2026
KC
Karla CThey get you to your destination, but the bus conditions are not the best. The bus wasn’t clean, it was uncomfortable and quite old. You also have to wait many hours between the van and the bus
Koh Lanta — Bangkok, Minivan Van + Ferry + Bus, Holiday Travel Agency (Holiday Travel Agency), 27 lut 2026
LM
Luca MWas very chaotic, did not get the VIP bus I booked and paid for, nobody gives you information about what is going on
Koh Lanta — Bangkok, Autobus VIP, Bangkok Booking Center, 25 lut 2026
I
Iara I was really happy about my experience. I accidentally forgot my sweater in the bus and the operator made a really big effort to find it and on the same they they gave me back my sweater. The trip was good. Def would recommend!
Koh Lanta — Bangkok, Minivan Van + Ferry + Bus, Holiday Travel Agency (Holiday Travel Agency), 23 lut 2026
JC
Julien C2 vans transfer that wasn't explicitly told. No informations about when pause, how much time... And the worst : the bus place was very bad : a non-folding seat, impossible to sleep in a "night bus", no seat belt, shaky driving, no functional socket for charging the phone...
Oh and I almost forget : almost 2 hours late for the pickup, without having been warned !
Koh Lanta — Bangkok, Autobus VIP Bus, Bangkok Travel Plus, 16 lut 2026
DM
Daniel MTerrible organisation. No one answered the hotline. No instructions on where to wait or who to speak to. Could have easily gotten left behind
Koh Lanta — Bangkok, Autobus Van + Bus, Jijie Tour and Travel (จีจี้ ทัวร์ แอนด์ ทราเวล), 13 lut 2026
KT
Kevin T1hour and 45 minutes late and didn’t answer until 5 calls later. I also paid extra for a ticket with food included but I had to pay for that myself anyways.
Koh Lanta — Bangkok, Autobus VIP Bus, Bangkok Travel Plus, 14 sty 2026
