PA
Peter ASafe driver and friendly.
Kandy — Nuwara Eliya, Taksówka Comfort 3pax, Real Lanka Holidays (Real Lanka Holidays), 27 lut 2026
NR
Nico RSuper friendly driver, very helpful and perfectly save driving skills
Kandy — Nuwara Eliya, Taksówka Standard 2pax, Magical Sri Lanka, 9 lut 2026
MK
Maiko KThey were supposed to pick us up at 7:00 a.m., but the car didn’t arrive until 7:30. I was extremely thirsty and really needed to use the restroom. After that, we were taken to a tea factory and ended up spending 30 minutes there.
I was supposed to arrive at 10:40, but instead we were dropped off in front of the Nuwara Eliya post office and told it would be a 30-minute break. I couldn’t take it anymore, so I walked to my hotel carrying my heavy luggage...
Kandy — Nuwara Eliya, Minivan Scenic Minivan, Magical Sri Lanka, 24 sty 2026
DW
Debbie WPick up was from the hotel I was staying in which was really convenient.
Driver was friendly and efficient, safe and alert.
Kandy — Nuwara Eliya, Minivan Scenic Minivan, Magical Sri Lanka, 7 sty 2026
MP
Markus PIt was not close to be on time. Mentioned pick up time in Kandy was the same for all guests. So some of them had to wait for almost an hour.
Arrival time was late too, almost 2 hours.
Kandy — Nuwara Eliya, Minivan Scenic Minivan, Magical Sri Lanka, 29 gru 2025
EH
Erich Hdriver was very helpful the way, driving slow and very good , pick up on time. nice experience
Kandy — Nuwara Eliya, Taksówka Standard 2pax, Magical Sri Lanka, 16 lis 2025
LA
Lucy AA fantastic experience, beautiful scenery, comfortable seating & clean toilets. The departure time was a little later than stated but didn’t cause us any issues, we’d do it again regardless. Very easy to navigate the train stations & find our reserved seats. The train staff let you know when great photo ops are coming so you don’t miss anything. Would highly recommend!
Kandy — Nuwara Eliya, Pociąg #11127 Second Class Reserved Seats, Sri Lanka Railway, 13 lis 2025
S
Shan The allocated seating is very confusing, as you don't get to sit together always. Unless the higher number is even, you're sitting in front/behind each other!
People queue to hang out the train, so if you want that, prepare to queue. The tea & snacks are reasonably priced & good. Views are phenomenal & you pass through some really quaint places.
Kandy — Nuwara Eliya, Pociąg #11127 Second Class Reserved Seats, Sri Lanka Railway, 6 lis 2025
JL
Jyoti LThe booking experience was great. The train service was also good. The cleanliness of the train, comfortable seating and not to mention the consideration to rotate the seats in the dirwction of the train so that passengers don't motion sickness. Just that the train was late, but everything else wa great. We also didn't need to print the tickets. The station masters were helpful in providing information and so were the announcements.
Kandy — Nuwara Eliya, Pociąg #1015 Miejsca w pierwszej klasie, Sri Lanka Railway, 6 lis 2025
B
Bianca At Kandy train station, questions about the train's departure (platform, exchanging the digital ticket for a physical one) were answered. We were told that the QR code on the digital ticket was sufficient. We sat in second class, and it was incredibly comfortable. Comfortable seats, fans (although these weren't really needed with the open windows), footrests, and fold-down tables. The train departed on time. During the journey, it was possible to order drinks and snacks. The train arrived at its destination station (Nanu Oya) with only a few minutes' delay. Notice: Seat assignments were not selectable during booking, so it's possible that passengers might not be seated together. However, we were able to reach an agreement with other passengers who were in the same situation.
Kandy — Nuwara Eliya, Pociąg #11141 Second Class Reserved Seats, Sri Lanka Railway, 3 lis 2025