Booking the tickets using 12Go was far easier then booking directly with the train operator.
Tickets were sent within a few minutes and the train service was terrific.
Because I wasn't allowed in the bus even though I had a ticket
タシュケントからSamarkand Train Stationへ, バス スタンダード, All Comfort, 2026/10/03
CP
Cindy P
I booked another train because this on didnt work for me and I was not able to get a refund for lost money regarding I spent more that 5 trips with you guys.
タシュケントからSamarkand Train Stationへ, バス スタンダード, All Comfort, 2026/10/02
KY
Kitae Y
It was opposite direction seat. It was second time. I was not happy at all.
We were very confused; we started out in one car, switched to another after 15 km, waited about 30 minutes, and ultimately completed the trip in the second vehicle. A well-intentioned person tried to explain the situation, but we still don't understand what happened. When booking, the agency's advertising shows a magnificent vehicle—nothing like the two cars we actually traveled in. We understand and sympathize with people trying to help others, but at one point, three different hitchhikers were picked up and got into the car. I feel the driver should have asked us whether or not that was acceptable to us.