Booking the tickets using 12Go was far easier then booking directly with the train operator.
Tickets were sent within a few minutes and the train service was terrific.
There was an old lady seated on my seat, she didn’t want to go back to her seat, and I was wanting the window to rest a little. We had language barrier to communicate, and she was a completely “zero notion” person, eating bad smelling food inside a bus. I was expecting the bus was a more clean place, with rules (specially about eating inside), and I wish there was someone to make her seat on her place.
北タシケントからSamarkand Train Stationへ, バス スタンダード, All Comfort, 2026/10/07
KR
Kelvin R
I thoroughly enjoyed this journey snd the people I met
Go by train or dont go at all! This bus is torture, pure hell!
北タシケントからSamarkand Train Stationへ, バス スタンダード, All Comfort, 2026/10/04
M
Mohammad
We are currently riding this bus from Toshkent to Samarkand and are extremely disappointed with the service. We notice hundreds of similar reviews and urge the company or Uzbek transport regulator to investigate. The bus driver has not stopped for over three hours on this bumpy road. There are no washrooms on the bus and children aboard are crying. The bus has not stopped despite us requesting a washroom stop. This is torture. We will never use this transport company again. There “all comfort” name is highly deceiving. Family Tourist from Canada with a toddler).
北タシケントからSamarkand Train Stationへ, バス スタンダード, All Comfort, 2026/10/04
KY
Kitae Y
It was opposite direction seat. It was second time. I was not happy at all.
We were very confused; we started out in one car, switched to another after 15 km, waited about 30 minutes, and ultimately completed the trip in the second vehicle. A well-intentioned person tried to explain the situation, but we still don't understand what happened. When booking, the agency's advertising shows a magnificent vehicle—nothing like the two cars we actually traveled in. We understand and sympathize with people trying to help others, but at one point, three different hitchhikers were picked up and got into the car. I feel the driver should have asked us whether or not that was acceptable to us.