the bus from Surathani - Bangkok was great! comfortable, we were offered snacks and water which was really nice! we made loads of stop in the van from khao sok to surathani picking up and dropping off random people and packages, which was frustrating because i contacted 12GO once before, for a different bus journey, and asked if we could get picked up along the way as we weren’t close to the bus station, but the bus would be driving right past us, and they said no.
The charger jack drained the phone battery even though I had turned it off. He would often turn off A/C instead of dozing, and we were sweating a lot.
カオソックからバンコクへ, バン Van + Bus, Future Travel and Service (Future Travel and Service), 2026/08/23
J
Julia
It left late, the journey said two buses and in between them two we got someone telling us to get into their car (which we were not informed about and felt so dodgy). The staff on the bus station before the second bus were really rude and unhelpful, and kept pushing the departure time back.
カオソックからバンコクへ, バン Van + VIP Bus, Temp, 2026/05/14
SC
Sydney C
I booked the VIP service from Khao Sok to Bangkok. It was fairly pricy compared to flights (41€) but I wasn’t able to fly and wanted the possibility to recline my seat. The van picked me up 10min early and drove to Surat Thani. The bus arrived on time in northern Bangkok. It wasn’t the most modern bus but you got some snacks on board and I was able to get some sleep. Would recommend to wear long pants/ hoodie as it was fairly cold. Also the bathroom wasn’t clean but that is to be somewhat expected.
Drive was smooth, but that lady(at bus departure place) was looting people for over luggage, no doubts it was mentioned in terms that in luggage policy, but it should be weight or size not both, no tourist will have only a cabin baggage for their trip. And there was no clear mention of who will pickup from where, we were just clueless about everything regarding the van drops, we were transfer from 2 locations in van(in between we waited like and hour on first drop without knowing who will pick us up) then reach to bus departure place, van and bus drive was nice but management was bit questionable. overall we reach on time so it was fine.
カオソックからバンコクへ, バン Van + VIP Bus, Sapthaweephol Tour and Travel (ทรัพย์ทวีผลทัวร์แอนด์ทราเวล), 2026/04/20
BR
Bernhardt R
It lacked some instructions to manage expectations. The bus was comfortable but the usb chargers did not work
カオソックからバンコクへ, バス バス, Nor Phuangphet Transport (Nor Phuangphet Transport), 2026/04/19
M
Maria
The bus was very cozy, good AC. But no food at all provided even though it said it was included in the price.
You are looked after to an extent but treated a little like cattle. They tried to make us pay extra for a taxi at one point. The bus I was in was uncomfortable & my seat wouldn't recline but I guess I was unlucky there.
カオソックからバンコクへ, バン Van + Bus, Future Travel and Service (Future Travel and Service), 2026/02/25
SH
Sanne H
We booked the VIP bus and paid extra to have food, snacks, and Wi-Fi. The Wi-Fi wasn't working, and we didn't get any food.
