The bus was slightly less broken than the road. It’s not a highway, it’s a very rough track with landslides having damaged it all along its route. The road is being upgraded but it’ll be 2-5 years before it’s finished at a guess. We took 12 hours, not the advertised 7 hours. We experienced a blow out (fixed very quickly) and electrical failure. Pitch black, no lights for 45 minutes. The three stars are for the crew, especially the driver, who was excellent. I’d turn up at the bus station to get a better rate too. Watch out for dodgy insurance being auto added by 12GO. You have to select no to remove it as opposed to yes to include it. I tried to request a refund but the website didn’t work. Use 12GO as a guide then go local in my opinion.
The bus without AC , unconfortable . As it rained during the trip my two bags arrived full of mud . Driver and asssistant with very nice and helpfull actitude.
I had a really good experience with New Road Travels. I travelled from Kathmandu to Pokhara and honestly, the journey was much more comfortable than I expected. I was worried that the road conditions might make the ride bumpy and uncomfortable, but the bus was quite smooth and I barely felt the bumps. Overall, the journey was comfortable and the service was good. I would definitely recommend New Road Travels if you’re travelling from Kathmandu to Pokhara.
Katmanduからポカラへ, バス VIPソファ, New Road Travels and Tours (New Road Travels (Sofa Bus Nepal)), 2026/09/24
CY
Chen Y
the sofa is suitable for me
Katmanduからポカラへ, バス 2X1 Extra Large Sofa, Swift Holidays, 2026/09/24
DK
Dinesh K
Excellent Service With New Road Travel From Kathmandu to Pokhara Journey, luxury Sofa Seat and HelpFul Staff , Highly recommend
Katmanduからポカラへ, バス VIPソファ, New Road Travels and Tours (New Road Travels (Sofa Bus Nepal)), 2026/09/22
MK
Mattis K
said 7hours, but took 10. when the busdriver said 5min break, it turned into 30min. i just have to get used to nepali time i guess😆