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Boat took us to tagbailarán pier instead of Panglao which was an extra 30 minute boat journey then charged us 150 pesos each for a transfer which took nearly an hour with stops. No warning about the change of destination.

Well, it might be nice. If you have information on the steps, it takes to board the ferry, like buying a ticket, then paying the port tax, then, the Navy tax, in a certain order, informing your clients what will be required of them to actually board the faring.

We enjoyed the trip and it was very comfortable. Would do it again.

If you book this ferry go to Pier 3! I believe pier 1 is for buying tickets and pier 3 is where lite ferries will pick you up. We got the tourist package which gave us indoor seating with Ac. I highly recommend this route! Trip was pretty comfortable and as a plus, the crew sang merry Christmas to us, so cute!

Le voyage s’est très bien passé. Mention spéciale pour l’équipage qui nous a chanté des musiques de Noël.

Pier, which pier? It is not clear that I have to be at pier 3! So in stress I had to take a motorbike from pier 1 where the taxi driver dropped me to pier 3. That could have been easy improved by your information on the booking.

Nothing and nowhere at the leaving port, long waiting, poor boat. But people was very nice. Same service with little more attention before would be nice

Way too cold in business class. Except for this the ferry itself looked modern and safe, and the service was outstanding, and very polite. Not cheap, but I'll prefer to ride on a ferry who seems to be serious about safety.

Five stars from start to finish. We checked in, they put us on a shuttle bus out to pier 3. The boat was fabulous, very clean. We had a/c seats which were great. Small kiosk onboard with snacks. Toilets were spotless, drinking water fountain was available. Left on time and arrived on time.

Little confusing with having to use a shuttle, but went ok.