RE
Rodney EI booked the El Nido to Puerto Princesa Hotel service and did not get what I paid for.
Delays: Our 8:00am pickup was cancelled at the last minute because of "operational issues." We were collected around 9:30am and didn't leave until 11:00am, three hours late. We then spent about 1.5 hours being driven around El Nido to collect other passengers, including passing the villa we were originally picked up from. There is no route planning.
Discriminatory luggage charges: The driver demanded 500 PHP for 5kg of extra weight and told us to pay or find another ride. After arguing, we paid 300 PHP. Meanwhile, six local passengers loaded huge amounts of luggage and boxes, filling the van and leaving no legroom, and were charged nothing. Three other foreign passengers with one bag each were also asked for 500 PHP. It appeared that only foreigners were charged, and the argument held up the whole van for 20 minutes.
No hotel drop-off: I booked the hotel service (this operator lists 7 airport and 7 hotel departures a day). In Puerto Princesa, the driver stopped at a petrol station on the roadside and said we had to find our own way because most passengers were going to the airport. When I told him we had booked the hotel service, he mimicked me in a rude, belittling way and insisted we get out.
Extra costs: I had to find an ATM (25 AED / about 420 PHP in fees) and pay 300 PHP for a tuktuk. We reached our hotel almost four hours late and 720 PHP out of pocket.
Rude driver, inconsistent and unfair charges, an ignored booking, and poor organisation. I have asked for a refund and for this operator to be reviewed. Book a different company.
El Nido — Puerto Princesa, kombi Zajednički kombi, Palajuanders Travel and Tours, 7. lis 2026.
MM
Mateo MFriendly driver, safe journey thank you
El Nido — Puerto Princesa, kombi Zajednički kombi, MLRJ, 4. ruj 2026.
JP
Jan PAfter a shaky start (I think they forgot about us…) the rest of the trip went well. Good safe driver, appreciated the drop off at our accommodation.
The provider was also very accommodating when we requested to change the date of departure.
El Nido — Puerto Princesa, kombi Zajednički kombi, Palajuanders Travel and Tours, 12. srp 2026.
LW
Lars WI booked a van for 9 AM. Was there at 8:30 as requested. In the end we had to switch vans and didn't even leave until 10 AM. If I’d known this, I would've just booked one for 10 and had more time in the morning.
El Nido — Puerto Princesa, kombi kombi, Fortwally Travel and Tours (Fortwally Transport Service / Fortwally Travel and Tours), 8. srp 2026.
VJ
Ver Jpick up us from the hotel was on time but stays longer in the terminal
El Nido — Puerto Princesa, kombi Zajednički kombi, Palajuanders Travel and Tours, 26. lip 2026.
SZ
Simone ZThe driver drove to fast even during the curves; if you seat at the back it is like to stay on a roller-coaster
El Nido — Puerto Princesa, kombi Zajednički kombi, Palajuanders Travel and Tours, 24. lip 2026.
GL
Gewell LLeft almoat exactly at 5AM. Even when we got q flat tire and had to stop, we still arived more or less at 10AM. The ride itself was definitely an experience but I went into this expecting it so it was fine. You get what you pay for!
El Nido — Puerto Princesa, kombi Zajednički kombi, JCalbert, 20. lip 2026.
AM
Alex MMy first time on the Jolly bus. Be careful with being dropped off at the PPS terminal, it’s in the middle of nowhere and will cost you and additional 200-300 peso’s by trike.
El Nido — Puerto Princesa, Autobus Lazyboy WC, Cherry Bus, 15. lip 2026.
KJ
Kaleem JFast and punctual. Not good amount of space for luggage. Little uncomfortable inside because it was full but it was not so bad. Had a lunch break halfway through the journey. Good experience.
El Nido — Puerto Princesa, kombi Zajednički kombi, Palajuanders Travel and Tours, 23. svi 2026.
JI
Jesse II had a flight to catch and they did everything to get me there on time. Can’t thank them enough can deffo recommend. Wish i knew the name of my driver and his mate so i could thank them personally for that!
El Nido — Puerto Princesa, Autobus Deluxe WC, Cherry Bus, 22. svi 2026.