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Svetoslav The worst experience of our trip to Uzbekistan. We travelled with All Comfort from Bukhara to Tashkent on 26 September, and the way we were treated was unacceptable.
In Samarkand, a crew member refused to let my girlfriend access her backpack to get her medication. Later, when she urgently needed a toilet because of a health problem, he refused a stop. We understand that a bus can only stop somewhere safe. But there was no effort to find a solution or show compassion—just refusal.
We were told we would arrive in 40 minutes. It took another hour and forty minutes. Delays happen, but that difference matters enormously when someone is unwell and desperately trying to wait. The delay was not her fault, yet she was the one left suffering.
What made this even worse was the crew member discussing us with other passengers and laughing at us. We felt mocked and humiliated for asking for basic help. A passenger’s distress is not entertainment.
After around five hours without a stop, I was also told I could not stand up briefly. If passengers must remain seated for safety, proper breaks become even more important.
They roll out a red carpet when you board, but what is that worth when basic human needs are dismissed once you are inside? We felt trapped and powerless, not like paying passengers being treated with respect.
This was not simply an uncomfortable journey or a late bus. It was a complete failure of care and professionalism. My girlfriend deserves an apology, and the company needs to address its staff’s behaviour, rest stops and handling of passengers with health needs.
Based on our experience, I would not recommend All Comfort or travel with them again.
Buhara — Taškent, Autobus Standardno, All Comfort, 27. ruj 2026.
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Svetoslav My friend travelled on the Bukhara–Tashkent service on 25 September and reported a disappointing experience. There was only one major stop, in Samarkand, with no further breaks before Tashkent.
On such a long journey, passengers need reasonable opportunities to use a toilet and stretch their legs. These are basic needs, not special requests. Expecting people to go for hours without a break shows too little consideration for their comfort and wellbeing.
The company should schedule sufficient rest stops and clearly explain when passengers can expect them. A service called “All Comfort” should do more to make the journey comfortable.
Buhara — Taškent, Autobus Standardno, All Comfort, 27. ruj 2026.
SB
Steve BSecond class 4 people in cabin had the two top bunks a little tight but overall good experience.
Buhara — Taškent, Vlak #071Ф spavaća kola 2. klase, Uzbekistan Railways, 25. ruj 2026.
AS
Alexandra SThe service on board was very good, with water and lunch bags, very nice staff, bus on time. But on an 8 hours ride we only had one toilet stop and could leave the bus only once during this stop. It made the whole ride exhausting. More stops shpuld be added.
Buhara — Taškent, Autobus Standardno, All Comfort, 15. ruj 2026.
MA
Mohammad AThis trip was by Air and not by Road
Buhara — Taškent, Let Ekonomska klasa, Silk Avia, 11. ruj 2026.
M
Meharajun Very easy to book and everything went smoothly. As someone how travels a lot definitely keeping this app for the future!
Buhara — Taškent, Vlak #777Ф 2nd Class Seat with AC, Afrosiyob, 23. kol 2026.
M
Morgan the journey was fine.
Buhara — Taškent, Vlak #071Ф SV, Uzbekistan Railways, 3. kol 2026.
F
Freddy Sleeper train, bed is comfortable and able to sleep well. The other passengers are good too. Have some chat with them
Buhara — Taškent, Vlak #054Щ spavaća kola 2. klase, Uzbekistan Railways, 8. lip 2026.
CB
Carole BBus was on time. Red carpet ourside the bus.
Soda offered once seated (fanta or cola).
10mn break in samarcande. Snack with a bottle of water given just before Samarcande.
Would be nice if the bus had a toilet inside.
Buhara — Taškent, Autobus Standardno, All Comfort, 14. svi 2026.
RP
Robert PTrain has more than one hour delay
Buhara — Taškent, Vlak #054Щ spavaća kola 2. klase, Uzbekistan Railways, 3. svi 2026.